Transformational Leadership for a Changing World, Accelerating Individual and Organizational Performance
Recognized as a leading authority and a dynamic keynote speaker on talent management, change management, leadership development and employee retention. As an leadership keynote speaker, change management speaker and business author, Smith has delivered keynote speeches and addressed organizations in over 26 countries. He has spoken to hundreds of associations, human resource associations, healthcare organizations and businesses.
Keynote topics include how to:
- Manage change in the workplace
- Create best places to work
- Business transformation
- Build strong leaders
- Deliver outstanding customer service
- Attract, retain and engage your workforce
- Develop organizational change management plans
- Grow your business and increase sales
- Design talent management strategies
Smith’s keynote speeches and motivational speaking presentations are inspirational, informative and entertaining with a highly interactive style that connects with audiences. He combines story and strategy to teach audiences how to create high performance organizations that manage change in the workplace, develop leaders and increase innovation.
As the founder and Lead Navigator of Chart Your Course International Inc., Smith keynotes conferences and helps executives and business owners manage organizational change and create great places to work. He helps design change management strategies and processes to grow organizations and implements leadership development programs and strategic planning initiatives creating clearer direction, increased profitability, stronger executive teams, improved communication and happier and more productive employees.
Clients include Malcolm Baldrige National Quality Award winners and Fortune magazine's “Top 100 Best Places to Work.” Smith has also designed leadership development programs for national and international organizations including Yamaha, Ace Hardware, Cisco, AFLAC, Hallmark Cards, Sony, Deloitte, Bobcat, Kaiser Permanente, AT&T, Turner Broadcasting, Delta Airlines and Honda.
Prior to starting his own company, Smith worked for the Army Surgeon General as a senior organizational change consultant responsible for quality management, innovation and strategic planning for the U.S. Army Medical Department. In addition, he served on the Board of Examiners for the Malcolm Baldrige National Quality Award, the nation’s highest honor for business excellence presented by the President of the United States.
Smith has written and published over 350 articles and 9 books including his latest, Fired Up! Leading Your Organization to Achieve Exceptional Results. He has been featured in hundreds of magazines and trade journals and appeared on numerous television and radio programs, including Bloomberg Business News and PBS television.
Smith served on the Board of Examiners for the Malcolm Baldrige National Quality Award, the nation's highest honor for business excellence. He has received many awards and honors including being listed in Harvard University's Profiles in Business and Management: An International Directory of Scholars and Their Research. Human Resource Executive magazine selected him as one of the nation’s top 10 "Rising Stars" in Human Resource Management.
Recognized as a popular motivational speaker, conference keynote speaker and a organizational change consultant, he designs leadership development programs and helps clients lead change and with business transformation. Smith teaches people how to build a high energy workplaces that accelerate performance, generate more profits, increases sales and provide outstanding customer service. As an professional motivational keynote speaker and business author, Smith's motivational and inspirational presentations have been heard by audiences in over 26 countries. He has spoken to hundreds of business associations, human resource associations, healthcare organizations and businesses.