Dear Laurence
Many thanks for your great performance at our "Best Practice in Customer Service Conference" in London earlier this week. Your enthusiastic delivery made for a stunning finale to an outstanding conference. In particular, I was impressed with the way that you were able to draw references to earlier presentations and tailor your message to a customer service audience. I look forward to working with you again.
Regards
Don Hales
Deputy Managing Director
Don Hales –Deputy Managing Director, Quest Media, Founder & Chairman National Customer Service Awards
Quality Centres UK Annual Conference (Investors In People), Derby: “Thank you Lawrence! It was really good to meet you and we enjoyed your dynamic, humorous and fresh approach in opening our conference. I was in a workshop that day and the facilitator drew quite extensively on points you had made.
Many thanks again - we also wish you every success in the future”.
Kind regards
Trish Fraser
Trish Fraser – Quality South East Managing Director
Event - Torfaen Business Voice – Marketing Keynote -Cwmbran, South Wales:
“I would like to thank you for coming along last night and providing us with such an interesting and entertaining evening. I felt your points were well made & comprehensively met the needs of our members.
The feedback after the event was extremely positive with 100% of comments reflecting a very positive tone.
As an organisation representing a wide and diverse range of local businesses, we would have no hesitation in recommending yourself and Avagio to our members and would be happy to pass your details to any who request them.
Once again, many thanks for contributing to a very successful evening.”
Dave Thomas – Acting Chairman, Torfaen Business Voice
The Right Address Bureau Feedback - supplied from the client, Armstrong at their annual Conference - Stamford Bridge, Chelsea, London –
“They couldn't have been happier”
Speak to you soon
Best wishes
Jane
Jane French – Managing Director, The Right Address
