Mark Therrien TOPICS: Humor Team Building Customer Service Work/Life Balance FEE CATEGORY:* 5.0k to 10.0k TRAVELS FROM: California Video Profile Program Outlines Testimonials/Client List Request This Speaker

Mark Therrien: Program Outlines

Keynotes


Each presentation tailored for your group to be message rich, fun, funny, and interactive.

The Power of Positive Insanity…The Healing Power of Laughter
This presentation focuses on how laughter can help us manage the stress in our lives, create rapport with all those with whom we need rapport, and help us handle the inevitable tough times in our work and personal lives.

Creating Joy in Your Life and Work
Everything is moving so fast, so much change, so many choices, doing more with less. And the pace just seems to increase! We've got cell phones, pagers, and laptops, but do we really feel more connected?

It's easy to lose our perspective about what is important in our life. This fun and funny session can help you put life back in perspective.

The Power of YES!!! Embracing change, fear, risk excitement and joy in our work and our lives.
In these times of unrelenting change, it has never been more important for people to have positive attitudes towards change. Learn how to embrace change and take risks to enhance your personal and professional wellness.

Change can often leave us feeling overwhelmed and stressed. We can fight change or we can embrace change. We don't always get to decide if change comes, but we do get to choose if we ride it with fear and white knuckles or with curiosity and excitement. This presentation would help people to look at their own orientation to personal and organizational change.

Breakouts


Sessions they’ll be talking about for years.

The Power of Appreciation
Everywhere we go, people are craving more appreciation, whether they are staff, managers or family members. Appreciation is a powerful skill to help us make a difference in our workplace and our families. So what keeps us from doing what we all know is so powerful? This presentation gets to the heart of that question.

Customers Forever: The Dazzle and Delight of Customer Service
Learn how to translate dazzle and delight into behaviors you can do, expect, and evaluate. It’s not just what we do, but how we do what we do that will make the difference in whether our customer stays with us forever, or even this week.

The Experience of Joy
is a great complement to Living Well in a Speeded Up World. In this highly interactive breakout, Mark shares some of his favorite, playful experiences of joy. Learn to meander more, be a part of Waves and Shores, and other fun experiences.

Play for Team Building
is also very experiential, can help you go beyond competition to tap into the power of cooperation. Within cooperative attitudes are the seeds of creativity…new ways to look at old problems; new ways to look at new problems.

The Power of Appreciation and Customers Forever are also great as keynotes.

* Please note that while this speaker's specific fee falls within the range posted at the top of this page (for Continental U.S. based events), fees are subject to change without notice. Also note that most celebrity keynotes begin in the $25,000 and up range (most list "Contact for Fee Schedule"). For current fee information or international event fees, please contact your Speakers Platform representative.