Mark Sanborn TOPICS: Leadership Customer Service Motivation Success FEE CATEGORY:* 20.0k to 25.0k TRAVELS FROM: Colorado Video Profile Program Outlines Testimonials/Client List Books & Videos Request This Speaker

Mark Sanborn: Program Outlines

High Impact Leadership

In this keynote presentation, Mark addresses the two challenges every leader faces: how to become the best in their chosen area of endeavor and, once you've become the best, how to keep getting better. He'll share pragmatic principles and techniques that will help you surpass your previous performance, as well as those you work with. You'll learn how to lead at any level: you don't need power over people when you can develop power with people.

Mastering Change

Being change-skilled is fast becoming the most valuable attribute a leader can possess. In a world that is constantly changing, you need new skills to cope, adapt, adjust and stay in control. In this fast-paced presentation, Mark will explain the psychology and skills necessary to manage change for yourself and others. You'll learn why people resist change, how to go from information to transformation, and the 3R's of leading change.

Beyond Teamwork: Power Partnering

Teamwork is one of the hottest business buzzwords of the 90's. But there is an even more practical tool for individuals and organizations: partnering. Partnering is a way to turn opponents into allies, and to move from competing to cooperating. Your ability to form partnerships with colleagues, customers, vendors and others will accelerate your career and organization success. In this keynote presentation, Mark shows you how to create Holographic Partnerships, gain commitment, motivate partners and collaboratively solve problems.

The Fred Factor: How to Reinvent Your Business and Life through Personal Leadership

Mark shares leadership lessons learned from some exceptional people in some unusual places. This presentation explores the paradigm shifts necessary to transform ordinary activities into extraordinary experiences.

Cutting Through the Clutter of Management Fads, Gimmicks and Snake Oil

If you are tired of "management philosophy du jour," this program will separate the fundamentals from the fads and explain how to create your own pragmatic business philosophy that will produce ongoing results.

The 10 Commandments of Customer Service

The 10 pragmatic philosophies and their corollary actions an organization must take to deliver leading edge customer service.

How to Live the American Dream

A motivational presentation on defining personal success and achieving goals. Based on the book Mark co-authored.

High-Impact Leadership: How to Be More than a Manager

How to make the shift from managing people to leading them. This seminar includes a six-step leadership model for becoming an organizational change agent.

Teambuilding: How to Motivate and Manage People

Teamwork is more than semantics. This program presents ten critical differences between a work group and a synergistic team and includes many practical ideas and proven techniques for creating teamwork.

The Three Best Customers You'll Ever Have: How to Create Service from the Inside Out

This program goes beyond "customer service" to "the service ethic" and presents an integrated approach for organizations pursuing excellence.

Mastering Change

No one is immue from the impact of dramatic change in their personal lives and careers. In this presentation, you'll learn the skills necessary for personal and professional success in becoming change-adept.

The 10 Commandments of Customer Service

Any organization can achieve exceptional levels of service exellence by learning and applying these 10 proven principles.

Articles by Mark Sanborn:

• A Philosophy of Speaking
  
• Mastering Change: The New Realities
  

* Please note that while this speaker's specific fee falls within the range posted at the top of this page (for Continental U.S. based events), fees are subject to change without notice. Also note that most celebrity keynotes begin in the $25,000 and up range (most list "Contact for Fee Schedule"). For current fee information or international event fees, please contact your Speakers Platform representative.