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Laura Stack
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Laura Stack: Program Outlines
Moving At The Speed of Life
How Fast Are You?
Does the speed of the new economy leave you feeling tested, bested, toasted and roasted? Are you looking for something to pick you up, slow you down, and put a smile on your face? We are competing in a race where there's no "speed limit." So you must move quickly, then know when and how to slow down. This uplifting, content-rich program offers tips and ideas from "The Productivity Pro" on performing at your matchless best! Course Objectives - Discuss the Causes of Overload in the Workplace
- Determine if You Are a Workaholic
- Learn How Humor Makes You Healthy
- Discover Your Energy Prime Times
- Work With Your Brain Works to Increase Output
- Reduce "Desk Rage" and Small Irritations that Sap Productivity
- End Multi-Tasking and Concentrate on Your Work
- Understand the Importance of Planning to Productivity
- Prioritize and Schedule Your Day Despite Chaos
- Address Timewasters in Your External Environment
- Establish Appropriate Boundaries Necessary to Gain Control
- Discover the Importance of Diet, Exercise, Quiet, Leisure and Sleep
- Stop Procrastination (We'll discuss this last)
Keep Your Job, Your Family, and Your Sanity
Balancing Work and Family
Successful people don't trade personal satisfaction for professional achievement. They know high performance depends on both. To avoid the peaks and valleys of productivity created by balancing the urgent demands of work and personal life, professionals must be able to balance both without sacrificing either. This program teaches behavioral strategies and lifestyle tactics to help you to work at a realistic level. Without these strategies, a lack of fulfillment will eventually impair your performance on and off the job. Course Objectives
- Eliminate Ridiculous Standards
- Learn to Set Boundaries
- Get Rid of the Negative
- Evaluate Your Responsibilities
- Accept Appropriate Accountability
- Schedule Your Day Realistically
- Keep Success in Perspective
- Cherish and Care for Yourself
- Listen to Your Emotions
- Make Creative Use of Time
- Evaluate Your True Priorities
Celebrate Your Overflowing Life!
Managing Time and Multiple Priorities
Do you find yourself continually racing against time and constantly buried by tasks, responsibilities, and projects? Do you feel that you have so much to do that it's difficult to get anything done? This course will teach you the skills of setting priorities, so you focus on what's important, and the skills of controlling your day, so you handle things that waste your time. You will discover new ways to focus your energy, get back to basics, and create more time in your life. Course Objectives: - Design an Effective Time Management System
- Design Your "Ideal" Life
- Distinguish Between "Negotiable" and "Non-Negotiable" Activities
- Prioritize Your Daily Tasks When Everything Seems Urgent
- Plan and Schedule Your Day Systematically and Realistically
- Identify Time Wasters and Handle Them Efficiently
- Stop Procrastinating
- Plan and Execute Productive Meetings
- Delegate and Follow Through with Confidence
Turn Your Piles Into Smiles!
Organize Your Office and Your Life
Do you feel like you're slowly drowning in a sea of paper? Does the sight of your messy office frustrate you? You may be smart. You may work hard. But if you're disorganized, every step is a struggle. In this age of downsizing and a do-more-with-less mentality, efficiency is more important than ever before. This course will help professionals, managers, and administrative staff stay on top of things. You will gain scores of new tips and techniques for organizing paper, e-mail, desk space, computers, calendars, storage, and files. Bring order into your life, both personally and professionally! Course Objectives - Implement The "6-D" System For Paper Management
- Construct An "In-Basket With Dates" So You Never Misplace Time-Sensitive Documents
- Create Filing Systems That Are Easy To Use
- Reduce Your Reading, Pending, and "To-Do" Piles
- Keep Track Of Your Phone Calls
- Handle Your Email Effectively
- Develop An Effective Time Management System
- Organize Any Area Systematically
Handling Information Overload
Preventing Technological Takeover
Does technology improve human productivity? Undoubtedly. But if we don't use technology wisely, it can make us less productive rather than more so. Does the sight of your messy office frustrate you? Do you feel like you're slowly drowning in a sea of paper? Information is so readily available, and it's difficult to manage the daily onslaught. After attending this workshop, you will be able to: Course Objectives - Avoid The Organizational And Interpersonal Challenges Of Technology (Internet, Voice Mail, Email, Cell Phone)
- Implement An Effective Paper Management System
- Handle E-Mail Messages With Ease
- Manage The Flood Of Information-Paper, Magazines, Journals, Phone Calls, Vendor Information, and Books
- De-Clutter Your Computer
Get Rid of Stress and Burnout!
Stress Management for Professionals
Unmanaged stress not only destroys your productivity, but it can also destroy your health. Stress is a known factor in 70 percent of all diseases, so people must learn to boost their energy and reduce tension. This program teaches stress-reduction strategies for professionals who are pushed to the limit everyday. Discover proven techniques to maintain energy and good health throughout life. Regain the stamina you need to perform at your peak! Course Objectives - Understand Cause of Stress
- Discover Individual Stress Issues
- Recognize the Warning Signs of Burnout
- Develop Flexibility in Responding to Change
- Boost Your Energy Level and Stamina
- Remain Calm Under Pressure
- Regain Your Sense of Humor
- Cherish Yourself
- Improve Your Overall Diet, Health, and Life
- Redefine Success
- Up Your Attitude
How to Set and Achieve Goals
What would make you happy? Being happy means living up to your highest vision of yourself. So make your dreams come true! The ideas floating around in your head must be turned into goals to become actionable. This course teaches you how to determine and implement your goals. Once set, your goal will act like a magnet-pulling you towards it! Course Objectives - Design Your Ideal Life
- Define Your Vision of Success
- Assess Your Motivation to Change
- Take The Chore Out Of Goal Setting With A Simple Approach To The Future
- Learn The P-A-S-T-A Model For Creating Effective Goals
- Create Step-By-Step Action Plans To Realize Your Short And Long-Term Goals
- Identify Milestones, Resources Needed, And Potential Obstacles To Reaching Your Goal
- Examine Factors Affecting Your Goal, Such As Prioritization, Time Wasters, And The 80/20 Rule
- Learn to Be Competent Instead of Compete
- Overcome Procrastination
The New TeleWork
Working Productively from Home
How many hours of your day are spent commuting? Do you ever wish you could go to work without having to go through the aggravation of actually getting there? Would you like to devote more time to your family? If so, telecommuting could be for you. Get out of bed, walk down the hall, and switch on the computer. Your commute to work is now over! One of the major trends in corporate America today is telecommuting, which is an off-site work arrangement that permits employees to work in their homes for all or part of the workweek. The main focus of this program is the employee--who is best suited for telecommuting, benefits to the employee, likely psychological and work-management problems and solutions, and organizational and interpersonal challenges. Course Objectives - Discuss Changes in the Workforce-Why Telecommute?
- Set Clear and Measurable Objectives with Your Employer
- Obtain Required Tools and Technology
- Set Up Effective Organizational Systems
- Use Proper Methods and Channels of Communication
- Handle Stress and Burnout
- Solve Procrastination and Motivation Problems
- Overcome Isolation and Challenges of Working Alone
- Separate Personal and Business Life
- Preserve Your Professional Image and Maintain Visibility
- Solve Time Management Problems and Prioritize Tasks Correctly
Communication Topics
Combating Desk Rage and Rudeness in the Workplace
How to Keep Bad Manners and Lack of Civility From Impacting Productivity
Do you know people who have lost their temper, yelled at work, or gotten angry enough to throw something? This condition has been coined "desk rage," which is anger at work that takes the form of yelling, verbal abuse, and rudeness. Bad manners have become more prevalent as workplace stress, small workspaces, and long hours increase. Intermingling of employees' business and social lives, casual dress, email, and the downturn in the economy can all cause desk rage. Rudeness and a lack of civility naturally increases stress, decreases productivity, causes arguments, and causes employees to break down under pressure.This program offers solutions on reducing small irritations in the workplace, teaching common courtesies, and educating employees on proper civility.
Course Objectives - Understand the trends that are causing desk rage
- Teach basic corporate manners and etiquette
- Help employees deal with high stress levels
- Reduce noise levels and space limitations
- Review proper interpersonal communication skills
- Use appropriate email "netiquette"
- Prevent anger by reducing irritations and frustration at work
- Confront employee aggression so it doesn't impact others
- Give employees programs and places to decompress
- Offer criticism constructively and professionally
- Learn how your dress code can impact behavior
Write ON!
Effective Business Writing Skills
Are you familiar with the "new" rules of business writing? Would you like to learn how to create conversational, concise documents that cut right to the chase, gain immediate support, and get results fast? This workshop will teach you the recent changes in grammar rules, how to generate ideas, organize documents, write more quickly, and combine your personality with a professional tone. Attend and gain more credibility in your professional relationships! Course Objectives - Understand the new tone of today's business correspondence
- Use a three-step process to significantly reduce your writing time
- Write in your own natural voice---the way you speak
- Reduce your spelling, punctuation, and grammar errors
- Grab your readers' attention through positive, active, and familiar language
- Implement the "4 C's" of powerful writing: Clear, Concise, Conversational, and Correct
Say What?
Interpersonal Communication Skills
Good communication is one of the most valued skills in the workplace and an essential component of productivity. Communication is about building relationships with others and understanding the underlying meaning in a message. Developing positive communication is an active process in which listeners and speakers share equal responsibility. This course discusses personality styles, nonverbal communication, listening, gender differences, giving criticism, human behavior, and perceptions. Course Objectives - Increase Your Knowledge Of Personality Styles
- Use Assertive Language
- Listen Actively To Employee And Co-Worker Concerns
- Read Non-Verbal Cues And Tone Of Voice
- Build a Sense of Team Among Seminar Participants
- Understand Gender Differences In Communication Styles
- Handle Criticism And Conflicts Appropriately
- Deal With Difficult Employees And Co-Workers
Fight Fairly!
Conflict Management Skills for Professionals
Managing conflict is probably the most difficult management task because most people find it extremely stressful. However, conflict can improve the quality of decisions, stimulate involvement in the discussion, and build group cohesion. But when conflict becomes destructive, productivity suffers and relationships disintegrate. This course will teach you how to anticipate and prevent destructive conflict, deal with disagreement before it erupts out of control, and manage disagreement once it does occur. Course Objectives - Understand the Causes of Conflict
- Learn the Difference Between Positive and Negative Conflict
- Determine How You Deal with Conflict
- Learn Five Conflict Management Styles
- Learn an Effective Format to Use in Conflict Resolution
- Deal With Difficult Personalities
- Handle Resistance from Others
- Demonstrate Valuing Behaviors to Others
- Give and Receive Feedback Appropriately
- Stand Up for Yourself
Knock 'em ALIVE!
Powerful Presentation Skills
How often have you admired and envied those who make presentations with such ease and confidence? Do you find yourself wishing that you had the talent to motivate, persuade, and hold the attention of a group? You can have it! You don't have to be "a natural." There are known, specific strategies you can learn and practice to improve your skills. Course Objectives - Organize and Prepare Your Presentation
- Take Charge Of Your Mental State And Calm Yourself Down
- Use Body Language and Non-Verbal Signals To Your Advantage
- Use Your Voice, Posture, And Eyes For Impact
- Refine Your Movements And Gestures
- Develop A Natural, Comfortable Speaking Style
- Control Your Speaking Environment To Maximize Your Comfort And Effectiveness
- Use Audio-Visual Aids Effectively
- Conduct A Question And Answer Session
- Deal With Interruptions Like A Pro
7 Habits of Highly Confident People
Experience composure, even when the going gets tough. Learn how to approach any situation fully expecting you will succeed. Discover ways to pick yourself up off the floor when you experience failure and gain renewed strength to try again. This program teaches you behaviors to increase your self-confidence and points out habits that erode your confidence. Course Objectives - Sing Your Own Praises
- Cherish Yourself
- Redefine Success
- Present Yourself Powerfully
- Practice Verbal Aikido
- Shake Hands Correctly
- S-O-F-T-E-N Your Non-Verbal Signals
- Dress Properly
- Learn to Set Boundaries
- Eliminate Weak Speech Patterns
Laugh Your Way to Success!
Humor in the Workplace
Most people are far too serious! In fact, U.S. workers consume over 15 tons of aspirin daily! Many of us have lost touch with the importance of fun in the workplace as a way of increasing creativity and communication, improving morale, and creating stronger teams. At the end of this lively session, you will learn strategies to inject humor into your day, increase your sense of humor, diffuse anger and tension, and help your co-workers lighten up! Course Objectives - Learn the Benefits of Humor in the Workplace
- Experience the Results of Lightening-Up!
- Determine Your Personal Humor Strategies
- Share Ideas for Injecting Humor Into Your Organization
- Learn Stress Strategies to Help You Regain Your Sense of Humor
- Rediscover Happiness and Playfulness
- Use Verbal Aikido to Diffuse Tension
- Study Companies That Use Humor Effectively
Professional Development Topics Go TEAM!
Creating High-Performance Teams
Tapping a team's creative power can only happen when team members recognize and value each other's contributions and strengths. This course helps us realize the impact of our behavior on others and relate positively as a team. During the program, the team will generate their own code of conduct to guide future relationships and behavior. Through fun team-building activities, they will leave with increased cohesiveness, cooperation, and trust. Course Objectives - Understand the Advantages of Using Teams to Solve Problems
- Increase the Circle of Trust and Understanding Among Team Members
- Discuss the Importance of a Positive Attitude
- Identify and Value the Strengths of Each Team Member
- Understand the Difference Between Competence and Competition on the Team
- Create a Recipe for Your Ideal Team
- Be Flexible with Different Personality Styles
- Analyze Problems, Determine Causes, And Brainstorm Improvements
- Participate In "Team Building" Exercises
Marketing Yourself for Success
Self-Promotion and Self-Presentation Skills
Whether you are a business owner or corporate employee, you must create your own success! In order to advance your career, you must look at yourself as a product and learn to market, repackage, and distribute yourself. Discover the behaviors you must master to create or increase your perceived value to your internal or external customers. Learn winning self-presentation and self-promotion concepts you can use to be more effective on the job and promote yourself more powerfully. Course Objectives - Present Yourself Powerfully
- Learn What First Impressions You Are Giving to Others Through Your Image
- Shake Hands Properly
- Toot Your Own Horn Without Bragging
- Communicate Your Value in a Short Amount of Time
- Leave a Lasting Impression
- Share Creative Ways to Stay in Touch with Contacts
- Discuss Business Dress Guidelines
- Experience the Impact of Enthusiasm and a Positive Attitude
- Practice the Six Non-Verbal Laws of Approachability
Love Thy Neighbor!
Diversity Awareness and Sensitivity
When the workplace values and respects individual differences, our unique qualities combine to create success for the whole. But working with people who look, believe, or act differently from you may be difficult or uncomfortable. This course will help participants overcome their fear, assess their behavior toward people who are different, and help them understand the benefits of changing resistance into cooperation. Course Objectives - Raise Awareness of the Need to Value Diversity
- Expand Your Definition of "Differences"
- Become Aware of Personal Prejudices and Stereotypes
- Understand the Importance of Perception
- Seek to Understand
- Avoid Offending Those Different From You
- Bridge The Language Barrier and Be More Comfortable
- Understand Gestures and Non-Verbal Communication
Delighting Your Customers!
Exceptional Customer Service
Customer service and satisfaction are critical components of a successful business. Tom Peters, author of In Search of Excellence, calls it the competitive edge. Learn ideas, skills, and suggestions to not only serve, but delight your customers. Learn how to communicate well in person and over the phone, present a positive image, transmit a positive attitude, and create special relationships. Course Objectives - Present Yourself Powerfully
- Shake Hands Correctly
- Understand Your Customer's Expectations
- Dress Properly
- Follow Up and Stay in Touch with Contacts
- Improve Your Listening Skills
- Model Enthusiasm and a Positive Attitude
- Create Special Relationships
- Develop Legendary Phone Skills
- Evaluate How to Improve Current Service
- Diffuse a Tense or Angry Customer
- Adjust Your Language, Non-Verbal Signals, and Tone
- Speak Assertively if Necessary
Supervise Others to Success!
Effective Supervision Skills
Managing or supervising a productive staff that works together smoothly to complete projects is not just a dream. It can be a reality-with a supervisor who knows the best way to get things done. Great supervisors make things happen-they wear lots of hats, lead, motivate, counsel, encourage, plan, and guide. This seminar will equip new and experienced supervisors with powerful tools and techniques that can help you achieve greater results every single day. Course Objectives - Understand Human Behavior
- Understand The Role Of Today's Manager As A Leader
- Perform A Situational Analysis Before Deciding How To Lead
- Gain Employee Participation And Buy-In
- Understand Different Personality Styles
- Motivate Employees To Perform
- Analyze Performance Problems
- Set Effective Performance Objectives
- Delegate Accountability, Authority, And Responsibility
- Deliver Criticism and Discipline Correctly
- Handle Conflict And Disagreements
Change: A Celebration!
Creating the Desire to Implement Positive Change
Change is the only constant in business today. We are all trying to understand and respond to the changes occurring in our work lives and in our personal lives. We try to react to changes in a positive and productive manner, but sometimes we feel overwhelmed and confused. The skills and strategies in this course will help you through the changes you face. Course Objectives - Understanding the Nature of Change and Human Behavior
- Conquering Your Fear And Resistance To Change
- Learn Personal Strategies for Surviving Organizational Change
- Being A Supportive Team Member
- Build And Maintain A Positive Attitude During Change
- Agreeing On Methods for Approaching Change on a Team
- Developing "Change-Hardiness"
- Look for the Silver Lining
- Let Go of Limiting Beliefs
- Create Your Definition of Success: Envision Your Future
* Please note that while this speaker's specific fee falls within the range posted at the top of this page
(for Continental U.S. based events), fees are subject to change without notice. Also note that most celebrity keynotes begin in
the $25,000 and up range (most list "Contact for Fee Schedule").
For current fee information or international event fees, please contact your Speakers Platform representative.
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