Speakers Platform Speakers Bureau: Gregory Smith, Keynote Speaker On: Motivational, Customer Service, Leadership,

Smith believes managers have a critical role to play in these uncertain times; indeed, how managers treat their employees today will continue to resonate tomorrow. Just as the United States is forming a strategy to combat terrorism, he says, managers need a strategy for helping their companies get through the current crisis. He offers the following 10 steps - which he has organized under the acronym TAKE CHARGE - for managing, motivating and leading your employees in a radically changed work environment:

Learn how to create a work environment that builds commitment, dedication and demands high performance from all your employees. Discover the groundwork that builds employee motivation, morale and improves customer service. Discover how to use achievement awards, praise, and time-off, pay-for-performance, no-cost or low-cost recognition systems. This session focuses on making your place of business the first choice for your employees and customers.

How to reduce turnover and improve retention
Greg’s proven strategy for energizing all employees
How to design an effective employee recognition program
How to get a high level of involvement from your employees
What workers expect from their managers
Why the first two days on the job are the most important
The top four benefits you must have to keep your workforce
The 5-step process of creating recognition programs
How to use assessment tools to screen for the best employees
Ways to identify bad managers
How to make everyone a "Top Performer"
Understanding and working with different generations
How to do an internal climate assessments
The number one thing all employee's want from their supervisor
The top four things employees expect and want
The three steps to good communication

Passion, Purpose & Potential: Keeping Your Life and Business Heading in the Right Direction

This seminar teaches people how to understand, appreciate and communicate with others in a new way. You will become a more effective leader and better able to interact with family members, co-workers and employees. Each person will receive a personalized report on their communication styles prior to the start of seminar.

Improve your leadership skills
Increase understanding of self
Increase understanding of others
Reduce tension and conflict
Positively interact with people having different personalities
Discover the secret of hiring and keeping good people
Improve commitment and loyalty
Personalized assessment on each attendee

This workshop designed to show managers the leadership skills needed to survive and excel in the turbulent working environment. This session focuses on organization-wide change including the use of project teams, decision and problem solving skills keeping your department heading in the right direction. Discover how to create a dynamic and innovative enterprise using a three-step approach. Learn how to create a vision for change, gain commitment and support from the organization.

How to create a vision and get a high level of participation
How to prepare your staff for change
Learn how to become a proactive planner
Reduce resistance to change
Improve productivity and raise quality levels
Reduce costs and increase profitability

This is a hands-on, multi-media, and roll-up-your-sleeves session. During the workshop, attendees will participate as actual team members in various exercises. You will learn when and how to use teams to solve problems, design new plans, manage intellectual capital, projects and how to improve processes. You will discover how to reduce internal conflict and get everyone rowing in the same direction.

Learn how to use a 9-step, problem–solving methodology
Learn 3 creative ways to brainstorm and make decisions
How to make decisions in a shorter amount of time
Learning facilitation skills that keep meetings productive and timely
Learn 5-7 Team Problem-solving Skills
How to Structure and Charter Team Based Activities
Build Trust Between Members of the Team
Recognize and Manage the Four Stages of Team Growth
Discover Your Unique Style of Team Leadership
Learn and Apply the Five Steps of Team Leadership

The family-owned business is like a relay race. It is won not at the finish line, but during the passing of the baton. Learn the steps, procedures and the process to facilitate a successful transition from one generation to another. Learn from a management consultant how to design the management structure, improve communications and prepare for, proceed with, and conduct the process. You will learn how to use leadership assessments to reduce conflict and create better understanding among the parties involved. This session does not focus on the financial aspects of family succession planning.

Design a transition/succession plan that involves the second generation
Create organizational alignment so everyone is rowing in same direction
Include the input and feelings of key employees
Use a steering team to guide the transition
Open doors of communication and reduce conflict between family members
Best use 3rd parties to facilitate the process
Get everyone united behind a shared vision and guiding principles

The driving forces in businesses today are people and their ideas, not control and authority. Discover how to reinvent any size organization into a dynamic and innovative enterprise. Explore a three-step approach that allows you to tear down obstacles, eliminate red-tape and improve morale and motivation.

How organizations are transforming themselves into productive and profitable places to work.
How to get a high level of participation and productivity
Learn how to transform traditional organizations into innovative organizations
How to make innovation work on your bottom-line
How to make work fun and increase enthusiasm and vitality
Develop a model for positive change Leadership Bootcamp: Transforming Managers to Leaders

This is a day-long workshop devoted to preparing managers with the leadership skills to survive and excel in the turbulent business world. You will learn valuable strategies making yourself more productive. You will find out why managers fail and how to prevent it. During the course you will take a personal asset inventory and discover your own unique leadership style.

How to maximize your style and use it to your best advantage.
Discover the 10 leadership skills needed today for organizational success
Get a high level of involvement from your workforce
Discover your leadership style with an assessment
How to motivate people
How to delegate and communicate
How to handle conflict