Mary specializes in customer service, leadership, communication and change. No Labels No Limits
Seriously. This presentation covers more than you knew there was to know in regard to the vibrational power of the label. There is nothing like the power of the spoken word to totally affect an outcome. Mary provides a culmination of over thirty-five years of insight, wisdom and the development of a simple, and yet profoundly powerful system that will RE-LABEL all that has gone before. In learning how to become a TurnAround Specialist, the audience will easily transform even the most difficult situations and challenging personality types in an instant.
The MASTERMIND Leader
Without a clearly communicated "intent" of team vision, employees create their own "missions." Those missions are likely to manifest themselves in multiple forms such as: resistance, resentments and withholding of their talents. The result? Misdirected efforts, ineffective utilization of resources, slower decision making, we/they, greater demand for supervision, unclear priorities and "wild ducks" flying off in varying directions!
Business Relationships: Attitudinal Vibes!
Out of a bazillion authors on relationships, Mary has a most insightful spin to put on what's really going on and what people can do about it. There is more than you ever realized in relation to what's happening energetically in our interactions with each other. Using humor, the principles of Quantum physics and physiology she helps the audience to adjust their Attitudinal Vibes and Unleash Their Greatest Potential.
Finding the Possible in the ImPossible
To actualize any seemingly impossible situation means that you will need to by-pass those who have gone before you and stopped short of what they decided was possible. It requires that you withdraw your strong thoughts from negative appearances in every form. That you do not allow yourself to dwell upon problems: your own or those of others.
Mastering Change ~ Living Your Best Life
CHAMPIONS ADJUST - Each and every one of us needs to acclimate to this type of mentality if we are to accept responsibility for our lives. You see, we are all CEO's of our own personal service organization. It doesn't matter what job position or title you hold, you are an independent contractor for the work that you are agreeing to do for the remuneration you receive. You have the power to leave, and, you have the power to stay and have great influence. A Master of Change is a Champion who accepts this fully.
Entrepreneurial Mentality
RISK-TAKING is the key word here. Over a decade ago, Mary used her risk-taking skills to move across the country to Oregon as a single mother of a 2 year old, facing physical and emotional burnout from combined losses: her first born son, marriage of 6 years, and health because of stress and a strong work ethic during the prior 15 years as an educator and counselor. She had been interviewing in Oregon for nine months prior to moving. Every job fell through‚ she came close, but no cigar! Every ounce of her was ready to move, but the supporting "evidence" suggested that she would be crazy to go without a JOB! A decision had to be made, so she went with her heart and took a leap of faith.
MasterMinding for Success!
Through the MasterMind Principle, you combine your own strength with that of at least one other person - as well as the creative mechanisms of both minds. This principle is based on an ancient premise that the combined energies of two or more like-minded persons is many times greater than the sum of the individual energies involved.
Prosperity Principles for a Rich Life
Thousands of people have learned to control their thoughts with prosperity principles‚ and it's making their lives rich. The Prosperity Principles taught in this program will give you the power to open any door, meet any challenge, overcome any obstacle, and achieve wealth, health, happiness and true riches of life.
Makin' Magic with Difficult People
(Spouses, Children, Relatives as well)
This program will revolutionize and rejuvenate today's educational forum. "Back to basics" is the primary ingredient, but with a radically different viewpoint. Mary explains exactly what to do to recreate magic in the lives of those we're losing in our interactions with them.
Mastering Customer Loyalty
Companies today are seeking to gain a competitive advantage in getting and keeping customers by consistently providing outstanding service. Everyone must become customer-focused and service-driven. Customers are not always right, but they are always our customers. Are you ready to...
End struggle, suffering and frustration at work? Leave your competition in the dust? Learn Mary's #1-Trick that will literally keep them coming back for more! See for yourself what's really being said E-N-E-R-G-E-T-I-C-A-L-L-Y!
In this presentation, Mary shows you:
- How creating consistent, Makin' Magic Moments creates loyalty and strong, long-term customer relationships.
- How exceeding a customer's expectations creates a moment of magic; falling short of a customer's expectations, creates a moment of misery (and the customer is history.)
- Language that quickly neutralizes any situation that is getting out of hand with a customer!
- That you can't have an attitude and keep it a secret.
- A powerful illustration of the direct effect of energy and/or vibes on customer loyalty.
- The Power of Effective Listening.
- The Power of the Question.
Increase Your Energy ~ the Power of Successful Communication
Experts agree that your professional success depends primarily on human relation skills.
To see the truth in this, just look around you... it's not necessarily the technical skills, hard knowledge, or intelligence that makes "fast-track" professionals super-effective in their jobs. Many times, it is superior skill in handling people that propels careers, boosts productivity, and ensures job satisfaction. In this presentation you'll be empowered to...
- Work a simple process that will increase the level of help and support you get from employees, co-workers, and managers.
- Eliminate self-defeating esteem issues & effectively use Mary's 7 Best One-Liners for defusing and disarming challenging people and/or reoccurring situations.
Leading from the Inside Out
Discover how to step fully into your Greatness and unlock your creativity. In order to lead in today's fast paced, ever changing world you must acquire solution-generating techniques and expand your approach to decision-making and empowerment.
Strength of Mastery
We each have within us, the power to turn things around...
Strength of Action
There is nothing more time exhausting that activity without Insight...
Strength of Balance
Where, when & how we collapse into states of "powerlessness"...
- Overcome Challenges. Gain invaluable direction on how to excel as a leader.
- Gain strategies for effective team-building and for motivating associates to peak performance.
- Success Skills to boost your productivity by learning how to Delegate.
According to Mary...
Success is simply a shift in perception... it comes from your innate ability to claim the internal power source... You! Mary's book, You Are A Success! outlines the techniques that she developed out of her 16 years of working with thousands of adults and at-risk children... And, yes from reclaiming her own life. Over a three-year period, Mary experienced the death of her firstborn child, the ending of her marriage shortly after the birth of her second child, and as a single parent, she began experiencing health issues that made work, in the traditional sense, impossible.
Many would have a negative attitude as a result of these experiences. And many would have totally given up. But Mary was not willing to do that. Her book and expanding her work in the corporate arena emerged as a result of her passion and determination to have the Life She Wanted... the life she was willing to Develop, Design and be Deliberate with.
This is how she acquired her gutsy way of zoning-in on real issues while keeping her audiences safe and entertained. She has the intuitive ability to hit a home run on those highly problematic issues that need to be brought to the surface and addressed! It is her conviction that the world needs to learn ways to practice "harmlessness" while maintaining personal integrity, truth and authenticity. She firmly believes that Personal Power is not about Over Powering people to make them conform.
It's been said that you CAN'T change anybody but yourself... And while there is great truth to that, Mary illustrates that you CAN have INFLUENCE with the unproductive self-defeating behaviors of others, when you know exactly what to do.
Whether you work with only a few people or manage hundreds, the down-to-earth principles you will learn in Mary's programs assure that you will handle every person in every situation with greater mental dexterity and skill.
Her client base includes large corporations like: Internal Revenue Service (IRS), Sprint and Intel. Companies represented in her seminars and conferences include: Chase Manhattan Bank in New York City, Boeing, DuPont, A.T.& T., United Airlines, Nordstrom, U.S. Postal Service and McDonalds.
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