Bob Phibbs

Bob Phibbs: Program Outlines

You Can Compete!
Retail isn’t that hard to perfect… it comes down to having the right people and right product for your customers. When you drop one of those, you end up settling. And if the past year has taught us anything about retail sales, it’s that you just can’t settle anymore if you want to get ahead of the competition and stay there. In this retail sales training presentation, you’ll discover how to make bigger sales and earn the profits you seek by building the right team, holding on to existing clientele, and capturing new customers.

Marketing Smarter Than Your Competition
Interruption marketing is the past; the future of marketing is participation. To make more money, you need to get in front of those people looking for your products or services by getting top search engine rankings. This marketing presentation shows you how to monitor your brand, engage your customers and create direct links to what your local customers are searching for so you can market smarter than your competition.

Selling Like A Pro
In order to move more merch, your employees must possess great customer services skills so they can build trust quickly and start a relationship with your customers. In this presentation, Bob reveals his proven sales process you can easily apply to see your sales increase, your merchandise turn increase and your employee turnover plummet.

Merchandising for Sales
With these days of budget cuts and computer scheduling programs to minimize overlap of hours, your employees simply can’t be everywhere suggesting add-ons. Displays are your silent salesperson, from the intriguing windows to the impulse items at the counter. They are the foundation of a healthy business. In “Merchandising for Sales,” Bob shares tips and tools that will help you create kick-butt displays that move product quickly.

How To Train and Manage Your Sales Team
In order to earn the profit you desire, you need your sales team at the top of their game, focused on the customer and adding value. This retail management presentation reveals secrets to managing your sales team, raising them from lowly clerks to the top of the selling mountain!