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 You Don't Say: Navigating Nonverbal Communication Between the Sexes written by Audrey NelsonCommunications consultant Audrey Nelson and writer Susan Golant have created a strategic book about the power of what men and women don't say. Drawing upon 25 years experience of "looking at the dirty laundry of male/female miscommunication," they invite readers to use nonverbal cues to succeed at work and in love. Rather than assuming that men and women are from different planets, the authors explore how every culture invents sex-linked communication styles. Their key to effectiveness is "Gender-Flexing," a technique to recognize the limits of sexual typecasting and make strategic--rather than sex linked--decisions about non-verbal signals. The question becomes: What kind of non-verbal behavior will be most effective in this situation? The answer is found in understanding how a smiling woman can undercut her credibility or why a stone-faced man fails to convey understanding.
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