Audrey Nelson

Audrey Nelson: Books & Videos

Day-to-day, face-to-face workplace communication between men and women is often dysfunctional because each gender employs different speech pat­terns. When careers and paychecks are on the line, clear communication is crucial-from the mailroom to the boardroom. Code Switching explains what to say, how to say it, how to be taken seriously, and how to act while speaking with the opposite sex for maximum effectiveness in the workplace. Included are:

• How men and women manage conversation, and the value of "chitchat" prior to a meeting.
• How men use language to impart information and women use language to build or indicate rela­tionship.
• How men use e-mail to emphasize control while women use it to share and build rapport.
• How women can use language to build their credibility.
• How humor is used as a power play, to build ter­ritory, or to exclude others.
• How gender talk creates and shapes work rela­tionships.

You Don't Say: Navigating Nonverbal Communication Between the Sexes written by Audrey Nelson
Communications consultant Audrey Nelson and writer Susan Golant have created a strategic book about the power of what men and women don't say. Drawing upon 25 years experience of "looking at the dirty laundry of male/female miscommunication," they invite readers to use nonverbal cues to succeed at work and in love. Rather than assuming that men and women are from different planets, the authors explore how every culture invents sex-linked communication styles. Their key to effectiveness is "Gender-Flexing," a technique to recognize the limits of sexual typecasting and make strategic--rather than sex linked--decisions about non-verbal signals. The question becomes: What kind of non-verbal behavior will be most effective in this situation? The answer is found in understanding how a smiling woman can undercut her credibility or why a stone-faced man fails to convey understanding.

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