Michael McKinley TOPICS: Change Customer Service Motivation Business FEE CATEGORY:* 10.0k to 15.0k TRAVELS FROM: Wisconsin Video Profile Program Outlines Testimonials/Client List Request This Speaker

Michael McKinley: Program Outlines

"Staying Alive...Wait Until You're Dead Before You Die!"
Learn to make the most of each day. People with a positive outlook are happier and more effective both at work and at home. Mike sparks permanent changes by motivating you to focus on what is important in your life.

"Change Was Changed before It Was Changed"
You simply must change to keep up with your competition. But change doesn't have to be scary. Learn how to react to change constructively, thereby maximizing your performance and encouraging flexibility in the people around you.

"If It Weren't for Those Darn Customers, We Could Get Our Work Done around Here!"
Right now your competition is busy trying to win over your customers. Don't let that happen! Learn how to take your clients beyond customer service to a place called "customer specialness," where your clients are loyal and your sales increase.

"SuperVISION...Becoming a Resource to Your People"
Learn when to manage and when to lead. Businesses need to be managed, but people need to be led. Effective managers who are also leaders become resource people for, not bosses of, others. And isn't that what superVISION is all about?

"Working in Harmony...Making Music from the Same Song Sheet"
In an era of cutbacks, improving productivity with fewer employees becomes essential. But accomplishing more with fewer people takes teamwork. Learn how to meet or exceed your goals--without compromising quality or service standards--by building self-motivated teams.

"Safety in the Workplace...You Make the Difference"
If an organization's leaders are not totally committed to safety, you can bet no one else is. Learn how to make safety an everyday practice. Remember, if someone thinks something is unsafe, it is.

"The Great Balancing Act ~ Work and Home"
It's hard to succeed at work and at home when both are filled with goals, expectations, and demands. Finding the right balance can increase your productivity and improve your attitutde. Put more balance in your life!

Articles by Michael McKinley:

• Maximazing Personal Performance . . . Putting Your People First
  

* Please note that while this speaker's specific fee falls within the range posted at the top of this page (for Continental U.S. based events), fees are subject to change without notice. Also note that most celebrity keynotes begin in the $25,000 and up range (most list "Contact for Fee Schedule"). For current fee information or international event fees, please contact your Speakers Platform representative.