Diversity Programs: Introduction to Diversity
Over one-third of all Americans are non-Caucasian. The cultural richness that makes our country great can also cause misunderstandings and reduce productivity in the workplace if the people behind the stereotypes are not understood. This program gets people talking about similarities instead of differences. Hiring and Retaining Multicultural Workers
Companies composed of a culturally diverse workforce are better prepared to compete in a global economy. A well-balanced team can make better decisions and deal with conflicts better than those with one primary perspective. Learn how to find, attract and keep people from differing backgrounds, languages and skills to make your company strong.
Cross-Cultural Training
While there are many benefits to having workers with multiple perspectives in your company, differences can also cause conflicts. This interactive and humorous program helps all workers learn how to work together and move beyond how others look, talk and dress. It helps take much of the fear and anger some have in the workplace due to the current influx of diverse peoples.
Training Diverse Workers
The American learning style is primary verbal when workers are taught by lecture. However, other cultures around the world are much more comfortable assimilating information visually or kinesthetically. Find out how to train employees in a way that helps everyone learn material effectively.
Building Multicultural Teams
Learn how to mold workers from every cultural background into a cohesive and powerful team by using diversity as the glue that hold the group together. Michael will show your employees that they have much more in common than they are different. He will also demonstrate the power of a group that stands together to accomplish more than as individuals. Find out how to avoid and resolve misunderstandings and conflict.
Developing Diverse Leaders
Leaders can be developed across any culture but they must be grown in different ways. Every culture has different leadership strengths that must be cultivated before others are willing to be led by them. Learn the differences between managers from diverse cultures and how they can be developed into great leaders.
Multicultural Marketing
People from diverse cultures do not buy products and services in the same way as Caucasian Americans. They expect to negotiate the price and view contracts very differently. If you know how to reach multicultural Americans you will gain a tremendous advantage over your competition.
Selling to Multicultural Clients
People from diverse cultures are the fastest-growing segment of consumers in America. However, you cannot sell to people from diverse cultures in the same way as European Americans. They have different views about what they want in products and services as well as money and finances. Add to this a plethora of beliefs that impact the purchasing decision and you have a situation that can frustrate most salespeople.For those that take the time to learn subtle differences this group can be a goldmine!
Legal Aspects of Diversity
How far can you go in giving preferences to and accommodating people from diverse cultures without getting into trouble with the law? This program will examine the legal aspects of diversity and keep your company safe from lawsuits. Michael Lee has consulted on legal issues of diversity and acted as an Expert Witness in court for over twenty years.
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