George Labovitz TOPICS: Change Management Organizational Development Quality Productivity Healthcare Management FEE CATEGORY:* 15.0k to 20.0k TRAVELS FROM: Massachusetts Video Profile Program Outlines Testimonials/Client List Request This Speaker

George Labovitz: Program Outlines

A focus on Quality and Continuous Improvement (QCI) is the hallmark of world-class companies like Federal Express and General Electric. In QCI-focused companies, every individual is both aware of what quality means: total involvement, customer focus, the use of measurement, continuous improvement, and organizational support, as well as their role in the process of achieving organizational excellence. They are also equipped with a set of analytical tools they can apply to critical processes to ensure on-going continuous improvement.

The Quality Advantage (TQA)


Target audience: Managers, Supervisors and Employees

You will learn how to:

• Reduce avoidable costs of quality
• Measure the quality of individual work using customer-based criteria
• Measure and continuously improve work processes
• Understand how the input and output of work creates opportunity for improvement
• Identify your suppliers and customers of your work processes

A healthcare version is available.

Quality Action Teams (QAT) – "the FADE process"


Target audience: Managers, Team Leaders and Team Members

You will learn how to:

• Build quality into your daily work
• Empower your employees to solve quality problems
• Continuously improve your organizational and systemic processes
• Implement the FADE model in your organization
• Use a set of quality improvement tools cross-functionally
• Develop a proven quality improvement methodology for your team efforts

A healthcare version is available.

Quality Management Skills (QMS)


Target audience: Managers, Leaders and Supervisors

You will learn how to:

• Develop your fundamental management competencies
• Build participative approaches to management
• Improve how you communicate with peers
• Focus daily work to achieving organizational objectives
• Develop tools to generate measurable gains in quality, productivity and customer satisfaction
• Manage individuals and groups
• Apply management skills to organizational integration
• Create a work environment that helps total quality thrive

A healthcare version is available.

Accelerated Process Improvement (API)


Target audience: Team Leaders, Facilitators, Team Members and Managers

You will learn how to:

• Combine TQM and Six Sigma methodology for fast results
• Apply measurable results to improving processes
• Develop the process improvement plan to identify critical process improvements
• Use core process improvement tools
• Prepare managers to implement process improvement systems
• Develop a common language for process improvement

A healthcare version is available.

Continuous Quality Improvement for Physicians (CQI)



Target audience: Physicians and Support Staff

You will learn how to:

• Utilize collaborative, system-based problem solving between your physicians and their peers to achieve greater medical successes for patients and employees
• Maximize CQI to directly benefit physicians in hospital and office practices
• Gain an understanding of how quality systems and processes directly impact the physician's success
• Build alignment between the systems that support patients, employees and suppliers
• Practice system thinking for quality of patient care
• Acquire a working blueprint for team problem solving

* Please note that while this speaker's specific fee falls within the range posted at the top of this page (for Continental U.S. based events), fees are subject to change without notice. Also note that most celebrity keynotes begin in the $25,000 and up range (most list "Contact for Fee Schedule"). For current fee information or international event fees, please contact your Speakers Platform representative.