Scudder Investments
"Our clients were not only entertained by your energetic and entertaining presentation but they learned something they could take back and apply within their organization. I also wanted to thank you Doug for all your pre-event reserarch." Pepsico
"Your engaging style and personal experience supported your key topics of communication, leaerhip and the need for constant change. We are in a hugely competitive market and your stories of how Disney differentiated itself from the competition were inspiring to all."
Remedy Intelligent Staffing
"You gave what was without a doubt the best presentation we have ever had. I would like to commend you on your pre-event research. Anyone hearing you would assume that you are a long term Remedy employee due to the skillful way you meshed our company culture, vocabulary, and methods into your presentation."
Regions Bank
"Your presentation on how to maintain excellent customer relations during change, in this case a merger, was superb. By spending a significant amount of your time learning about our bank, the acquiring bank, and the specifics of the merger before the event, you were able to deliver a detailed presentation that was meaningful."
LaSalle Advisors
"You have a unique ability to captivate an audience with your delivery and humor while also communicating pertinent and relevant information. Your keynote presentation was the highlight of our conference."
IBM
"The key to your successful presentation was your ability to blend an important message with an approach which is effective to an international audience. The examples you shared from your days with Disney in Japan and the U.S. made your message all the more enjoyable."
Sandia National Laboratories
"Our Management Team Leadership Conference was a success and your keynote presentation set the tone for the entire day. Your willingness to take time before the conference to understand our needs in terms of the change process was very appreciated and recognized as a key factor for success!"
KPMG Peat Marwich
Your reputation as an excellent and well-prepared motivational speaker proceeded yourself and you proved that your recognition is well-deserved. Rather than speak about generalities, you communicated your message through the use of relevant information and topics that the audience was knowledgeable and comfortable with."
Soft Network Users Group
"I was absolutely swamped with an overwhelming number of responses from the members...all positive. Your keynote set a tone that we managed to carry through to the close of the conference. You were so highly regarded, I have been 'required' to work on the selection of next year's speaker!"
United States Air Force
"Your presentation was top notch and extremely well received. I would heartily and without reservation recommend Doug to any organization interested in giving its employees a peek at the dividends of investing in exceptional customer service."
Accenture
"I found your presentation to be right on target regarding the need for cultural diversity and sensitivity. I felt that your diligence and research was well founded and helped to tailor the presentation for our specific needs."
Merrill Lynch
"Thank you for a wonderful learning experience. Your witty Disney experiences offer invaluable lessons in client service.Your references to our personal challenges made for a seamless presentation. You left the participants enlightened and energized".
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