Cynthia Lett TOPICS: Business Etiquette Negotiation Personal Development Communication Networking FEE CATEGORY:* 5.0k to 10.0k TRAVELS FROM: District of Columbia Video Profile Program Outlines Testimonials/Client List Request This Speaker

Cynthia Lett: Program Outlines

Get the Winning Edge: Outclass Your Competition

You have five seconds to make a first impression that will cement or break a business deal. Cynthia Lett will give you the cultural competence to communicate clearly and to close the deal with confidence. She'll help you shine with the social polish you'll need to establish long-standing relationships. From this expert in business etiquette and international protocol, you will learn the secrets of power and poise that will help you outclass your competition in today's global business environment.

Cynthia Lett knows the language of power in cultures throughout the world. She'll show you how to use it to establish an executive presence that radiates success in business and social situations anywhere.

A respected, confidential advisor and trainer for multicultural companies and organizations, Cynthia Lett will show you and your executive team how to:


• Establish cross-cultural business relationships
• Communicate with clarity and courtesy
• Understand universal body language
• Avoid deal-breaking social faux-pas

As a certified protocol and etiquette advisor, Cynthia Lett has served clients in more than 100 countries during the past 20 years. Her credibility as a consultant comes from her depth of experience in international business relationships and her extensive study of the world's major cultures.

Author of the acclaimed seminar series, "Planning International Meetings", she currently edits APROPOS!, a monthly newsletter. She has been featured and quoted in the Harvard Business Review, Washington Post, Entrepreneur Magazine, Meeting News, Robb Report and other respected business journals.

Cynthia is also the Executive Director of the International Society of Protocol & Etiquette Professionals and Executive Director of the ISPEP Foundation.

In an executive seminar prepared exclusively for your company, Cynthia Lett and The Lett Group will show you how to:

• Establish mutual acceptance and understanding with the first greeting
• Speak with authority, move with grace and dress for success in the board room and at social functions
• Communicate with courtesy and clarity in cross-cultural conversations and correspondence
• Use good "netiquette" when exchanging e-mail
• Avoid faux-pas when entertaining customers or dining with colleagues
• Lead by example to build a loyal team

Other popular executive seminars include:

• BoardRoom Polish for Executives
• International Protocol (doing business in unfamiliar cultures)
• Business and Social Entertaining
• Perception is Reality
• Cross-cultural Communications
• Awesome Interviews
• Put Hospitality Back in the Hospitality Business
• Telephone Skills - first impressions last

Clients Say: Top-notch Seminars Deliver Bottom-line Results!

" The polish and confidence we gained from your seminars led to a professional awareness which increased our business. The course paid for itself many times over."
- Ken Benjamin, Chief Executive Officer, The Benjamin Group

"The information you shared helped us feel comfortable to negotiate the deal with confidence."
- David Field, Boeing Aerospace

"Our executives are singing your praises! Our customer programs will be more successful now that they feel comfortable with how to work a room and handle themselves at social/business functions."
- Cindy Chalk, ANR Pipeline Co.

* Please note that while this speaker's specific fee falls within the range posted at the top of this page (for Continental U.S. based events), fees are subject to change without notice. Also note that most celebrity keynotes begin in the $25,000 and up range (most list "Contact for Fee Schedule"). For current fee information or international event fees, please contact your Speakers Platform representative.