Pamela Jett Aal

Pamela Jett Aal: Program Outlines

Words Matter: Remarkable Communication Skills for Remarkable Results
Have you ever been at a loss for words? How often do you find yourself saying "I wish I knew how to communicate with more confidence"? Do you frequently wonder what to say—especially when you feel pressured? If so, be among the professionals who dare to communicate better!

Using her unique blend of humor and real-world application, communication skills expert Pamela Jett will share what everybody ought to know about remarkable communication for remarkable results.

Discover startling facts about how most professionals are sabotaging their communication success and reap the rewards of learning remarkable communication techniques proven to better relationships at work and at home.

Benefits of this keynote presentation include:

• Discovering how easy it is to build professional relationships with one great question.
• Uncovering self-sabotage & retraining your brain to think & communicate positively.
• Acquiring remarkable words and phrases to communicate with even the most difficult people and to put an end to toxic relationships.

This is not the same tired communication advice you've heard before. We will turn some traditional notions about "good communication" upside down so you can take advantage of remarkable communication techniques that will, flat out, make work (and home life) easier, more productive and more rewarding.

Success is an Attitude: A Words Matter Motivational Experience
Top performers have a blueprint for success—one everyone can model. This wildly popular program can ignite everyone, from team leaders to team members, to reach their peak performance potential.

This program makes a terrific opening keynote, luncheon keynote or closing keynote. In this innovative and practical program, Pamela Jett inspires, educates and provides remarkable tools everyone can use when they want to stay positive, productive and promotable—even under pressure!

Attendees of this keynote will:

• Master successful people's #1 secret to reach goals and achieve personal and professional objectives.
• Learn to avoid "victim thinking" (and acting) by changing internal dialogue.
• Discover how to jump-start attitudes and increase productivity.
• Reap the rewards of increased emotional intelligence and maturity.
• Acquire remarkable techniques to control toxic thoughts, toxic people & toxic events.
• Answer the most meaningful question in order to achieve success.
• Craft individual action plans and remove roadblocks to success.

No one is immune to challenges and changes that inevitably happen. Projects don't go as planned. Other people can be difficult. It is how we respond to these challenges that will determine our level of success. Our responses are determined by the attitude we take to every event. Top performers take an attitude that is positive, proactive, productive and professional because they know "Success is an Attitude"!

Workshops (half-day, full-day, or multi-day)

Snipers, Steamrollers and Chronic Complainers: Remarkable Communication Tools for Dealing with Difficult People
Get past the drama of difficult people and on with the business of being productive. Imagine how you and your organization would profit—literally—if team members could deal productively with difficult people and utilize more effective communication in conflict and confrontation.

Participants will benefit from this interactive workshop by discovering:

• Remarkable tools to stay calm, cool and productive in emotionally charged situations.
• The #1 reason difficult people are difficult and what to do about it.
• Specifically what to do and say to counteract typical tactics difficult people use.
• Powerful communication techniques to diffuse anger and calm people down.
• Individual ability to resolve conflict and manage confrontation.
• Why "goat hiding" is a must-have skill set and how to use it for success.
• The most powerful and productive things to say —and what not to say— when others lose their cool.
• Language patterns for "tough conversations" and how to turn fear of conflict and confrontation into confidence.

Pamela Jett's remarkable communication tools give you the power to deal with even the most difficult people with tact and finesse.

Say it With Backbone… Not Bite: Assertive Communication Skills
Assertive communication is the hallmark of a true professional. In this powerful, skill building program you will learn to communicate assertively in a variety of challenging situations so you can serve as a positive role model for those you work with and for.

In this interactive session, you will learn:

• What assertiveness is and what it is not.
• How to avoid the perils and pitfalls of passive-aggressiveness.
• Clever tactics to deal with the passive-aggressiveness of others.
• New strategies for handling difficult conversations and conflict.
• How to assertively say "no"—and not feel guilty.
• Surprising words to avoid and powerful words to choose instead.
• Proven language patterns to deal with requests for your time.
• How to use assertive communication to maintain control of your day and productivity.
• The best kept secrets superstars use to assertively communicate to leadership.
• How to build inner victory for outer communication success.

Powerful, assertive communication skills yield better relationships, increase productivity, improve team involvement and decrease tension. No one wins when issues are ignored or tensions are stockpiled. Gain remarkable tools and learn the "words that matter" to communicate confidently in today’s challenging workplace. And the real payoff comes when you discover how easy it is to say it with backbone not bite and make work easier.

Communicate, Lead, Succeed
Can you really afford to learn communication and leadership skills through trial and error? Proven solutions and solid skills are needed to become a strong, confident leader. In this intensive program you will master remarkable communication techniques that establish your credibility and unite a high performance team. This event will help you gain essential leadership and communication skills for understanding, relating to, leading and working more effectively with all types of people... even the most difficult!

In this interactive workshop participants will discover:

• The difference between leadership and management and how to be a leader in all areas of life.
• How easy it is to take the "high road" as a leader once you understand the crucial difference between being "right" and being "effective."
• Language patterns & templates to use to control emotions in difficult situations.
• Powerful words & phrases to use to build relationships & pump up productivity.
• The root causes of communication challenges and how to overcome them.
• Remarkable communication tools to help you work more effectively with people of diverse personality types and communication styles.
• A powerful system for handling difficult conversations without igniting defensiveness in others.
• Why a "wrinkly brain" is essential for success.

Research is very clear: Dissatisfaction with working relationships is one of the top contributors to employee turnover. Now more than ever, leaders need remarkable communication skills to get the results they want from their team. Experience the benefits of enhanced productivity, increased employee retention, decreased conflict, and increased employee satisfaction that come when you learn to communicate, lead and succeed!

Sometimes You’re the Bug … Sometimes You’re the Windshield: Communication Skills to Decrease Stress
Anxiety, fatigue, forgetfulness, an inability to relax and "outbursts"are all signs that stress is reducing productivity and damaging relationships. Demanding lives will always have some stress. Some stress can fuel creativity, energize and motivate, and ignite personal bests. However, too much stress or stress that is poorly managed can create distress. Learn to balance and work within optimal stress levels and protect against the dangers of overstress by mastering remarkable communication skills.

This interactive workshop leads participants to:

• Discover what stress is and what stress is not.
• Identify the warning signs that stress is reducing productivity and what to do about it.
• Discover real world time management techniques to lessen the pressure and learn to communicate powerful choices to those around.
• Create positive responses to challenging events and stress by mastering self-talk.
• Learn powerful communication techniques to manage anger (yours and others).
• Communicate assertively to improve relationships, productivity and satisfaction.
• Use remarkable communication techniques to diffuse potentially stressful situations.
• Acquire new stress busters based on personal values, beliefs and priorities in order to nip people-pleasing over commitment in the bud.

Let's face it, stress is inevitable. How we manage and communicate through stress often spells the difference between failure and success. By making powerful communication choices, we can reap the rewards of less stress and more productivity.