Boyne USA Resorts (MI)
"Our Training for Winners sessions with Gary have opened the dialogue between management and frontline employees in a way that guarantees that our vision is understood. Our eagle activity was that Gary designed an exercise whereby our sales managers had to literally re-engineer their way of doing business and in a "Me Inc." way.
We now have people fixated more on their goals and one of our sales managers went out and booked 2,700 room nights as a result of this exercise. We have become "hunters" going into tough markets and finding new business.
Through open, honest dialogue with Gary, we have begun tackling the mundane and doing the not so obvious and everyone gets their voices heard where they may not have had a forum to do it otherwise."
Genentech, Inc.
"Your willingness and ability to customize the event for our staff was exceptional and really captured your experience and knowledge level. It was a day in which our team learned a lot about ourselves and each other that will have lasting effects for a long time to come."
Harrahs - Harveys (Lake Tahoe)
"I cannot tell you how much we appreciated the custom sales training you provided us...Your presentation style was first-rate and played well wit the diversity within our sales team...We have been able to incorporate many of the sales techniques discussed. I truly beleive that this first session opened the eyes of our sales team from the 'seasoned' sales veterans to the less experienced. They all walked away with something they could put into their sales tool box. Thanks for a great job, looking forward to the next session."
Eagle Ridge Resort & Spa (Galena, IL)
Thank you for conducting a great two-day program with my team. All of the pre-planning time you spent with me prior to the program really made the sessions work for the team and customized our needs...I have received wonderful feedback from everyone as to how much they enjoyed the program and how you brought the team together...I also appreciate your ease of availability to the team members after you were long gone, and it's wonderful to see that a number of managers have tapped into that resource. GREAT RESULTS -- Thank you!"
Vail Cascade Resort (CO)
"After your training sessions, we began designating an "Eagle Award" each month at our sales meetings Our criteria for winning is soaring above and beyond and is an actual eagle statue that is passed on to each winner.
James and Peggy were our first two winners. James got very creative with a client who was about to book elsewhere and Peggy kept peeling the onion (as showed us how to do in the training) and closed a large booking after multiple trips and site visits. In both cases, they each utilized internal customers in other departments to maximize the team selling aspect and helped the client buy.
We also give out ducks when deserved; we found a stuffed duck with a duck call attached to his neck. Fortunately, the duck has only been given out a couple of times. We are now more aware than ever of ducky behavior" and are on the lookout to keep it to a minimum!"
Dallas Convention & Visitors Bureau
"YOU ARE THE BEST! Our sales staff has never been so impressed with any other training...You not only provide them with key sales tools to be successful but you also inspire them to believe in what they do, how they do it, and why they do it in order to be winners!"
Hospitality Sales & Marketing Association International
"Congratulations on your stellar performance at our recent General Managers' Forum... You ranked first amongst the eight speakers on the program."
National Association of Physician Recruiters
"I felt compelled to thank you for delivering a thoughtful, incisive, practical and most importantly on-target presentation.Many speakers deliver their 'canned' speech regardless of its applicability. I was both surprised and impressed with you when you called me as part of your preparation... You seamlessly incorporated the information I provided with the exhaustive research you did. Thanks again for a terrific presentation... Your interesting twist on ethics brought energy to a mundane issue. The time flew by and the audience wished for more."
Anchorage Convention & Visitors Bureau
"Wow! Our members soaked it up! Thank you for your care, enthusiasm, and expertise in presenting to our membership... I knew we needed a speaker who would set the standard in excellence — and your presentation did just that. We've had members who did not attend comment that they will be there next year based on glowing reports on your presentation."
American Council of Independent Laboratories
"I am happy to report, as expected, that you were a smash! You obviously hit home with your message that everyone in an organization must be encouraged and trained to be a sales person."
Washington State Hotel & Lodging Association
"You certainly had the group in the palm of your hand — a task not easily accomplished on the last morning of the convention. Your program was targeted to the specific needs of our industry with solid points that our hoteliers could start to use immediately. That's one of the reasons we've had you back as a speaker for three of our annual meetings! "
Association of Water Technologies
I heard nothing but rave reviews from our members. Your presentation really was a key to helping not only my company's sales force but also many other individual owner's companies who attended.
Grand Traverse Resort & Spa (MI)
"We began partnering with Gary in 1998 and have continued to work with him over the course of two different owners and management companies. He knows our property and our challenges, and helps us develop new approaches to the age-old question of how to find and close more business...Each session is tailor-made to our needs, as Gary has a relaxed training style yet keeps the group on task to tackle some of the more difficult areas we have asked him to address. And the training doesn't end in the classroom, either, as many members of the sales team have contacted Gary after the sessions with questions, dilemmas, and assistance. We definitely look forward to continuing our training with Gary."
