POSITIVELY OUTRAGEOUS!!! Yes, sir, you had over 1,000 people a buzzing and believe you me they will never look at anyone named Bubba quite the same again! ... Scott, I can't begin to explain how grateful we are that we happened upon your Positively Outrageous program. You were the hit of our annual convention garnering remarks such as "Best Ever!", "Great ideas I plan on using in my store.," and "Bring him back... we want more." ... I don't know if I can think of enough adjectives to describe how your absolutely, fantastic, stupendous, enthusiastic, positively outrageous keynote speech set the pace for our biggest and best convention to date. (And, it is simply unheard of when a public relations major is not able to think of enough adjectives!)
-Nancy J Thank you very much for the outstanding presentation at our annual Manager's Award Meeting last month. Everyone was overwhelmed by your stories (Positively Outrageous Service) in the restaurant business and the learning that came as a result. Your presentation style and message were the perfect combination for our restaurant managers and the ladies in our bookkeeping business. We look forward to attending one of your presentations again in the future.
-Brian W
As a member of the audience at your delightful talk last night, I just wanted you to know how much I enjoyed your presentation. I found your messages innovative and thought-provoking, your deadpan delivery a riot, and your quirky sense of humour totally disarming. Thank you for making the conference something really special.
-J Ozier, WOW! Windows
I have been around many speakers in my life, too many to mention them all. Mr. Gross has been and will always be atop my list of speakers. He energizes his audiences with such fun, informative, productive, entertaining, engaging and electric presentations and leaves them with a great feeling about themselves and a lot of wise and practical ideas on how to run their business better, improve their operations and marketing performance and results and/or built on their success! HE IS TRULY A MASTER PERFORMER!
-Samuel A
I just returned from attending the GM Parts and Service Summit this week. I truly enjoyed your presentation, humor and enthusiasm as you delivered the message! It seemed like minutes from start to finish, because of your captivating stories which included the messages needed for today’s customer satisfaction. Thanks for the lesson, and the Fun!
-Michael J.
In 2000, I attended one of your events that Lightpath had signed up for. I have to say, 5 years later, that I still use what I learned from that seminar. I walked away from there with a completely positive outlook on how to handle the customers that I come in contact with. From my initial "hello" to my ending "goodbyes". I have the most irate customers wanting me to marry their sons by the end of the call. I was searching the web and came across your site so had to let you know how much of an impact you made on me. You made me much better at my job, and for that, I thank you.
-Lori H
As the keynote speaker, I want you to know that our post convention surveys have returned giving you rave reviews for your session! Comments such as: "outstanding", "hilarious", "thought provoking", "Scott and I were on the same wave length with the power of Positively Outrageous Service." You received our highest marks with the majority wishing that you could have gone on longer. I too regret that your time was squeezed but you did a fabulous job of delivering an inspiring message while staying on schedule.
-Andy B
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