"I am still getting great reviews on your presentation at the Opening General Session. I knew I had a great success when I saw our President & CEO, Board of Directors and senior staff taking notes. I am still receiving requests for the handouts that you used."
Albert B. Sears, Jr.
Assistant Vice President
National Fire Protection Association International
"I would like to thank you for the outstanding presentation you gave to the Immigration and Naturalization Service (INS) employees. Your upbeat, creative, and informative presentation captured the attention of all the members of our diverse audience. The colorful slides and insightful commentary you incorporated into your delivery help bring home the realization that not only is change a necessary process in all successful organizations, it can be a positive process as well."
Doris Meissner, Commissioner
U.S. Department of Justice
Immigration and Naturalization Services
"Your presentation was well organized, and right on target for your audience. In addition, the visuals you used were very effective-adding to the impact of your message. I hate to tell you this as you will raise your rates, but we received more positive feedback about your message than for a previous speaker we hired whose fee was twice as much. Your ideas and insight clearly challenged our dealers to take a fresh look at their approach to business. Sam, thanks for being thorough with your research, professional in your work, and cooperative in spirit. I'd welcome the chance to work with you again. You made me look good."
Mark Allen, 1999 National Convention Manager
ORECK Sales, LLC
"We are still receiving glowing comments on the educational program. This year's was one of our best ever, thanks to your presentation, Why Should Someone Do Business With You... Rather Than Someone Else?"
Cindy R. Nachman, Senior Director, Meetings & Conventions
National Food Processors Association
"The response for the over 400 attendees was overwhelming, your message hit home. People really appreciated your "fireside style," your use of visuals and your wealth of real world stories to cement key points. The fact that you gave your personal attention to my business and understanding my reason for having you speak prior to the session was also noticed. Your intimate knowledge of our business was appreciated by all."
J. Curtis Skene
Training & Certification Program Manager
Microsoft Canada Co.
"Your keynote address was the highlight of our meeting and a significant contributor, if not the main contributor to its success. Your message was timely, sensible and intuitive and bears hearing again and again; in fact, I find that I fall behind in my 'Bridge painting' and need only glance at my copy of your 'Paint brush'. We need to be reminded."
Gordon Brown, Director
Legal Administration and Corporate Planning
Canon Canada Inc.
"Your ratings (out of five) were Knowledge of Subject: 4.64, Presentation of Organization: 4.6, and Ability to Hold Your Attention: 4.84. Many of our highest level people were energized by your style and message and I can assure you that that is not always the case. Your professionalism and polished presentation technique were a joy to behold and I'm grateful to you for making me look so good."
Ann M. Diven, Convention and Awards Director
American Resort Development Association
"Your presentation was enthusiastically received by the audience... and your preparation was superb!"
Kim M. Struble, CMP
Director, Meetings & Expositions
American Logistics Association
"Your presentation was extremely high energy and you challenged our group to think about our approach to retaining our customers and attracting new customers to our business. The formal survey feedback from our group was tremendous with 100% rating your presentation in the excellent to good categories and 0% rating in the fair or poor categories."
Donna Lue-Atkinson, Marketing Manager, Consumer Services Group
Amex Bank of Canada
"Thank you for your outstanding contribution to our program. I can't tell you how many dealers told me that they wished that there had been more time to work with you 'One on one'. Your theme 'Why Should Someone Do Business With You... Rather Than Someone Else? really fit in nicely with the recent dealer business building programs we created. This whole subject area really 'rang a bell' with both our fabricators and dealers."
Jim Mathews, Vice President - Corporate Marketing
Hunter Douglas Inc.
"Your presentation on ' Pay Bills With dollars... Not Percentages' was packed with great information and was delivered with so much enthusiasm. Comments we received included 'Speaker was entertaining and clear. Good points about refocusing ROI vs. paper profits and inventory management. Outstanding! Hit the nail on the head' and 'Very well presented and easily understood'."
Phyllis Endrich, Vice President
National Shoe Retailers Association
"Your well-thought, well-planned and provocative program was just what we needed to help us 'change steep' and undertake this period of major changes we are going through. It is only five weeks since you spoke to us and already I am beginning to see a new 'customer oriented' mentality emerge. This certainly is a 'must' program for any firm wanting to change its employees' attitudes."
Jean-Claude Cloutier, President
Insurance Crime Prevention Bureau
"Your messages relating to 'change' and 'customer value' were very appropriate at a time when customer expectations are ever increasing. The audience enjoyed both the content and the way in which the message was delivered. Their expectations were high, especially give our convention theme of 'Great Expectations'. You delivered and set the pace for what was an exciting and successful day of learning, for all those attending. The final touch reminding the audience that the 'three feet' between the customer and their representative was the key to future transactions was enhanced with you 'ruler'.
John Eccleston, MQM Training Manager
McDonald's Restaurants of Canada Limited
"Our audience was very impressed with your presentation 'Why Change? and found it both interesting and informative."
Allan N. Ebedes, President
International Business Schools Inc.
"WOW!!! Your presentation far exceeded our expectations. Your message was on target with the objectives of our meeting. It is obvious you had done your homework on our industry and our company. The fact that you were visiting our store sites at 10 PM the night before, shows how seriously you take your preparation. The extra touch added a great deal of credibility to your presentation. Our group of over 650 management leaders certainly noticed it, which allowed your message to strike home more easily. You not only gave us ideas but you actually 'ignited' the group to action. No better testament can be said. We are already looking forward to a return visit."
Rose Kleyweg Mitchell
Vice President, Education & Governmental Affairs
Hy-Vee, Inc.
"The two 90-minute breakout sessions you gave, Shaping Your Success Through Sales, brought your general-session keynote to an even greater detail and reinforced other information your presented. Participants rated you an average of 4.90 out of 5.00."
Gail R. Jennings, Director of Education
Carstar
"Our Dealers are a tough group, so I thought I'd share this testimonial with you... One of our top Dealers reported that he was feeling a little groggy from prior evening's activities on the morning of your presentation. At the start, he was saying to himself 'I don't need to be here.' But he stayed, listened and, 10 minutes into your program, he started taking notes. He later thanked us for sponsoring the program and credited you for several ideas he plans to incorporate into his own business."
Michael L. Murawski, Vice President - Marketing & Sales
Carver Boat Corporation
Clients include:
ADVERTISING & MARKETING
Kitchener-Waterloo Sales & Ad Club • RAC (Retail Advertising Conference) • Rogers Media Inc.
AGRICULTURE
Alberta Cattle Feeders Association • Ontario Grain & Feed Association
ASSOCIATIONS
Canadian Association of Fairs & Exhibitions • Systems Dealers Association • Art Materials Trade Manufacturers Association • SMART • American Lighting Association • Canadian Fluid Power Association • Canadian Shoe Travelers Association • Western Car Wash Association
AUTOMOBILE INDUSTRY
National Truck Leasing Association • Freightliners • General Motors of Canada Ltd.
AUTOMOTIVE AFTERMARKET
Kelly-Springfield Tire • Midas Canada • Mr. Lube • Tire Kingdom, Inc. • Ziebart Corporation • Maaco Enterprises
BANKING INSTITUTIONS
Toronto-Dominion Bank • Royal Bank of Canada • Community Bankers of Wisconsin • Mellon Bank • Royal Bank of Canada • Harris Corporation
BOOKSELLERS
Christian Booksellers Association • Canadian Booksellers Association
BROADCAST MEDIA CKCO-TV
Kitchener • Television Bureau of Canada • CHUM Television Sales & Marketing
BUYING SYNDICATES
Intercounty Appliances • VIP Stores Ltd. • Cantrex Group • Canaplus Limited
CATALOGUE MARKETERS
Skymall, Inc.
CHAMBERS OF COMMERCE
New Brunswick Chamber of Commerce • Regina Chamber of Commerce • Kanata Chamber of Commerce • Orillia Area Community Development • Grand Rapids Chamber of Commerce
CONFECTIONERY/TOBACCO
Confectionery Manufacturers Association of Canada • National Association of Tobacco and Confectionery Distributors
CONSTRUCTION
Durango Construction • Ames Taping Tools
CONSULTING SERVICES
MPI (Meeting Planners International) • Association of Independent Consultants • Canadian Society of Association Executives
CREDIT UNIONS
Credit Union Central of Alberta • Credit Union Central of Manitoba
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DAIRY PRODUCTS
Ault Foods • National Dairy Council of Canada
EDUCATIONAL TRAINING
CBT Systems • Queen's Centre for Education & Training • International Business Schools Inc. • CDI-College of Business & Technology
ELECTRONIC EQUIPMENT & SUPPLIES
Thomson Consumer Electronics • Philips Electronics • Novatech
ELECTRONIC MANUFACTURERS
Pioneer Electronics • Sharp Electronics FASHION Columbia Sportswear • Jewels by Park Lane
FAST FOOD FRANCHISES
McDonald's Restaurants of Canada • Tim Hortons • Subway Franchise Systems
FINANCIAL/INVESTMENT
Wood Gundy • Norwest Mortgage • PNC Mortgage • Mackenzie Financial • Regal Capital Planners
FIRE PROTECTION SERVICES
National Fire Protection Association • Fire Rescue West 2000
FOOD DISTRIBUTORS/MANUFACTURERS
Oklahoma Grocers Association • Fleming Foods • H.G. Heinz Company • Food & Consumer Products Manufacturers Association • National Food Processors Association
FUTURE TRENDS & CONSUMER BEHAVIOR
World Future Society • Professional Marketing Research Society
GOVERNMENT
Dept. of Immigration and Naturalization
HARDWARE
Midwest Hardware Association • Sodisco-Howden Group Inc.
HEALTH & NUTRITION
Extendicare • Solgar Vitamin & Herb Co. • NNFA Southwest
HIGH PRECISION MANUFACTURERS
Van der Graaf Inc. • Elcan Optical Technologies • Micropump, Inc.
HOME BUILDERS
Canadian Home Builders Association • New York Manufactured Housing Association
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HOME BUILDING/RENOVATING SUPPLIES
Gentek
HOSPITALITY
Choice Hotels • Delta Hotels & Resorts • Resorts Ontario Convention
HUMAN RESOURCES
Colorado Human Resource Association • Cala TMP Worldwide • Newfoundland & Labrador Employer's Council
INFORMATION TECHNOLOGY
Hewlett-Packard Company • Lucent Technologies • IBM Corporation • Honeywell Ltd. • 3M Corporation • Microsoft Canada • Epson America • Computing Devices • GERS Retail Systems
INSURANCE
Minnesota Mutual Life • Alliance of American Insurers • ALPS • Liberty Health • Insurance Brokers Association of Ontario
LOGISTICS
American Logistics Association • ICS Altour Logistics
LOTTERY/GAMING
World Lottery Symposium • BC Lottery Corporation • Ontario Lottery Corporation
MAIL SERVICES
Canada Post Corporation • Mail Boxes Etc.
MANUFACTURERS
Hunter Douglas Window Fashions • Bernina of America • Trek Bicycle Corporation • Craft-bilt Manufacturing • Fleetwood Folding Trailers • Carver Boat Corporation
MANUFACTURERS ASSOCIATIONS
Juvenile Products Manufacturers Association • National Home Furnishings Association • Canadian Produce Marketing Association
MASS MERCHANDISERS
K Mart • Builder Marts of America • Toys R Us
MUSIC MARKETING
National Association of Music Merchants • National Association of School Music Dealers
NETWORKING
Networking Your Future • TMP Worldwide • Mississauga Businesswomen's Network
OILS/FUEL
Liquid Carbonic • Esso Imperial Oil • Chevron Canada
PACKAGING/DISPLAY
Atlantic Packaging • Harding Display
PHARMACEUTICALS
Eli Lilly Canada Ltd. • Hoescht-Celanese Corporation • Novopharm Limited
PHOTOGRAPHY
One Hour MotoPhoto • Canon Canada • Photo Marketing Association
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PRINT MEDIA
Maclean Hunter • Toronto Star
PRINTERS
Sir Speedy Inc. • Kwik Kopy Printing Ltd.
REAL ESTATE
Homelife Realty • Ontario Real Estate Association • Re/Max Corporation
RETAIL ASSOCIATIONS
National Retail Federation • North American Retail Dealers Association
ROADS & HIGHWAYS
National Stone Association • Old Castle, Inc.
SERVICE ASSOCIATIONS
National Association of Plumbing-Heating-Cooling Contractors • American Waterworks Association • Self Storage Association • Optical Laboratories Association
SHOPPING CENTRES
Scarborough Town Centre • Hudson's Bay Centre • Greenwood Mall
SPECIALTY ASSOCIATIONS
Baking Association of Canada
SPECIALTY MARKETERS
Invisible Fencing • Pegasus Satellite • Davey Tree Expert Co.
SPECIALTY RETAILERS
The Wine Shoppe • La Senza Lingerie • Play It Again Sports • Joggers International
SPORTING ASSOCIATIONS
National Sporting Goods Association • Ski Industry Association • Canadian Sporting Goods Association
SPORTING GOODS MANUFACTURERS
Cybex International
SUPERMARKETS
HyVee, Inc. • Fleming Foods • Loblaws Supermarkets • Atlantic Co-op
TELECOMMUNICATIONS
Bell Mobility • Mitel Corporation • Nextel Communications • Coherent Communications
TRADE SHOWS
Canadian Hardware Show • Canadian Outdoor Retailers Show • Canadian Gift & Tableware Show
TRANSPORTATION SERVICES
National Limousine Association • Ontario Motor Coach Association
TRAVEL
American Society of Travel Agents • Wisconsin Department of Tourism
UTILITIES
American Gas Association • Associated Electric • Union Gas • Ontario Hydro
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