Lessons in Loyalty Workshop, based on the principles of Lorraine’s book, Lessons in Loyalty, will help companies create a culture where employees and customers are more engaged in their business, therefore, more loyal. The workshop emphasizes putting people first, thereby creating loyal employees, faithful customers and a better bottom line. Whether as a public presentation or an on-site consultation, Lorraine provides an informative, inspirational and entertaining experience. As a keynote speaker, Ms Grubbs can deliver a one hour overview of all the lessons or explore any single lesson in depth. As a consultant, she will work with your company, whether large or small, designing custom workshops to fit your specific needs.
Lessons in Loyalty: Loyal People = Loyal Customers
Tips from the “Loyalty Lady” on creating a loyal workforce for a better bottom line. Discover cost effective strategies that build and maintain a culture of trust and engagement.
Hire for Attitude, Train for Skill
Learn how to hire the best fit for your company. Using proven strategies, this presentation or workshop will coach you on how to attract and hire the right kind of employee.
How to Build a Culture of Loyalty
Using demonstrated cost effective concepts and principles, learn how to engage your customers, vendors, business partners and family members.
How to Survive the Bad Times by Treating Your Employees Well
When bad times hit, companies concentrate on surviving financially; however, by employing the tactics learned in this presentation or workshop, a company can, despite the hard times, maintain loyalty from employees.
Other Suggested Programs:
- How to Build a Culture of Connectivity and Engagement to Deliver THE BEST Customer Service…period!
- Make your employees owners of your business
- Have FUN with customers and employees
- For the best ROI look at your ROE (Return on Engagement)