Jeffrey Gitomer TOPICS: Marketing Sales Customer Service FEE CATEGORY:* 30.0k to 50.0k TRAVELS FROM: North Carolina Video Profile Program Outlines Books & Videos Request This Speaker

Jeffrey Gitomer: Program Outlines

Salespeople and people who serve customers are looking for new information about their everyday situations, interactions, opportunities, problems and challenges. In short - anyone attending a seminar, workshop or keynote is looking for answers.

Speaking and training coast-to-coast more than 150 times a year, Gitomer provides answers, informs, challenges and entertains sales forces and customer service departments for companies like Sprint, Sony, Northwestern Mutual Life, Inc. Magazine, XEROX, Time Warner Cable, Deloitte & Touche, Federal Express, and Milliken.

Gitomer's seminars and workshops focus on self-evaluation in each area of training. The attendee learns to change listening and learning habits from the traditional "I know that" to the 21st century strategy, "How good am I at that?" Each participant walks away with new understanding and an individualized game plan for action (and success).

What's the objective of your next sales conference? How do your customers recognize the difference between you and your fiercest competitors? How are you ensuring that you achieve the difference between a satisfied customer and a loyal customer? What's the difference between event-based training and personalized results-based training?

Jeffrey Gitomer customizes and personalizes each speech for every company and industry that he addresses. In his lectures, he covers real world examples of business successes, including earning referrals, networking, loyalty, buying motives, and relationships. As he addresses each of these subjects and more, he gives audiences a clear understanding of how numerous pieces come together to create successful sales.

Being Memorable, Building Friendships And Relationships.

Customer Wellness: How To Understand, Sell, Serve And Keep Customers Into The 21st Century. The seven modules below represent one morning at an annual sales meeting. Other personalized modules may be added or substituted:

1. Sales Philosophy - defining the elements that drive you into the sale. The transition from making money to earning money.

2. Building Your Belief - prospects buy salespeople first. Personal belief is the key to the sale. This session uncovers each individual's elements of what it takes to become a great salesperson.

3. Attitude Makes Sales - everyone thinks they have a positive attitude. Less than 5% actually do. A test is given, an awareness lesson is presented and an action plan is provided for each participant.

4. Test for Sales Greatness - everyone has different levels of selling skills. This eight-part test reveals the strong and weak areas of each participant's selling capability and provides an individualized plan for improvement.

5. 15-minute Goal Setting Lesson That Will Change Your Life - setting goals is easy, achieving them is more of a challenge. How is a pad of Post-It Notes worth $100,000? How do Post-It Notes hold the secret of goal achievement? I have the answer.

6. 26.5 Great Ideas in Selling - creative real world techniques and strategies about prospecting, personal promotion, getting voice mail calls returned, overcoming objections that separate you from the pack.

7. 14.5 Principles to Lead Your Own Sales Crusade - the people who went on The Crusades were committed to their cause. They were committed to success. Are your salespeople committed? Presented are 14.5 principles that will make each person a Sales Crusader of the highest order.

* Please note that while this speaker's specific fee falls within the range posted at the top of this page (for Continental U.S. based events), fees are subject to change without notice. Also note that most celebrity keynotes begin in the $25,000 and up range (most list "Contact for Fee Schedule"). For current fee information or international event fees, please contact your Speakers Platform representative.