Barton Goldsmith TOPICS: Leadership Creativity Team Building Communication Crisis Management FEE CATEGORY:* 5.0k to 10.0k TRAVELS FROM: California Video Profile Program Outlines Testimonials/Client List Books & Videos Request This Speaker

Barton Goldsmith: Program Outlines

Behaviors of Successful Leaders
Successful people have some behaviors in common. This program teaches attendees how to integrate certain behaviors into their existing skill sets, improving leadership and interpersonal skills. Attendees are provided with practical and effective tools and techniques, including:
• How to endure feedback, reject negative thinking, and learn from mistakes and failures
• The chemistry and connection between Leaders and Teams, and Companies and Clients, and how to grow these relationships in a healthy way
• Improving interpersonal communication with clients and co-workers
• The importance of a mentor and mentoring others
• How to develop good listening behaviors and instill confidence in clients and co-workers
• How to determine limits and maintain independence in relationships
• Aligning behaviors with personal values

Critical Incident Training
Teach Your Team Effective Crisis Management Skills

With the recent tragedy, Critical Incident Training is a must have for companies that rely on their most valuable asset - their human capital. Help your people deal with trauma, anxiety and depression through this interactive and surprisingly uplifting presentation.

Visionary Strategic Planning
In this highly interactive and vital format, Dr. Goldsmith leads participants through processes that enable them to create a master strategy for the next decade. He will also help them build a strong, empowered executive team while coaching them through their own professional development goals.

Overcoming obstacles and gaining a competitive advantage will be tackled by highly creative "outside the box" methods of thinking and planning. The participants will be excited to launch, reinforce and monitor new strategies in a way that gets their entire team motivated. Participants learn how to produce breakthroughs and continuous improvement in performance through mission, value and vision, a greater understanding of competitors and customers, and empowering their staff by providing top-down leadership that generates bottom-line results. Executives learn the dynamics of planning and how to create the conditions necessary to assure the success of your companies strategy.

The most important benefits are the processes that empower teams to take control of their future and transform themselves to meet the specific needs of the marketplace. It is a tool businesses can use to reach their goals and create a results oriented focus, as well as developing a contingency plan for possible disasters.

Passionate Customer Service & Sales
This down-to-earth presentation uncovers the mystery surrounding customer service and provides an outline for how to give the best service possible. Filled with expert tips, techniques and real-world examples this talk is loaded with take-home value.

FACT: A typical company only hears from 4% of dissatisfied customers. The other 96% just quietly go away, and most of them never come back. A typical unhappy customer will tell 8 to 10 people about the problem they had with your company, and those people will tell another 4 to 5.

FACT: The average business spends six times more to attract new clients than to retain old ones. Exceptional customer service doesn't come naturally to most people. They need to be taught how to provide it Unless someone chooses to buy your product or service, you don't have a business.

This presentation is a self-contained training program for turning your team into high performers and your customers into raving fans. You won't be presented with hollow platitudes and slogans. You will acquire practical techniques for immediately achieving exceptional customer service. Learn how to develop a Client-Centered Customer Service Team that will turn customer service nightmares into realized dreams of bottom line profits. Find out why your customers stop doing business with you and how to get them back.

This interactive and energetic presentation will enlighten the participants with humor, practical advice and hard core personal experience.

Thinking Outside the Box
The Process of Creativity • Business/Leadership Creativity • Increasing & Unblocking Creativity • Creative Problem Solving • Personal Mission Statement • Includes Goldsmith Creativity/Flexibility Index

Dr. Goldsmith leads the seminar participants through interactive exercises that result in increased problem solving skills, greater understanding of how creativity and business are linked and the ability to communicate to their staff, what they have learned.

In this highly visual and interactive Power-Point Presentation, Dr. Goldsmith empowers participants to look at Creativity from a "Bottom Line" perspective. Goldsmith goes far beyond Brainstorming and Mind-Mapping. He uses specific exercises, designed to bring the members together while fostering individual "Out of the Box" thinking.

Value to Participants: Dr. Goldsmith discusses specific problems members are experiencing and how Creative Thought would directly apply to their business issues. Participants will come away with knowledge of their own Creative Process and are given techniques, a comprehensive workbook and materials they can immediately use in their professional and personal lives.

The Olympic Formula for Success: Learn to Think "Strategically" and make Winning Decisions
In this highly experiential presentation, Dr. Goldsmith discusses specific techniques used by the greats in business, athletics and the arts to create spectacular results. Olympic Level Professionals coach their teams to get in shape for their businesses, just as Olympic Coaches must prepare their teams to get in shape for the games. Gold Medal Coaches use these techniques because they know that it gives their teams the competitive edge they need to win.

Dr. Goldsmith will train your company in the same techniques used by "The Best of the Best" to help them be the First Off the Line (Gain a Competitive Edge), to Play Smarter (Strategically Plan), to Jump Higher (Achieve Over the Top Goals), and to Win the Game (By Building a Winning Team.) Dr. Goldsmith will help your team master the techniques used by Gold Medal Winners to overcome barriers by developing dedication, discipline and desire. This formula can be used to further business success by improving negotiation skills, communication ability and helping members to deal with difficult personalities and their problems. Once they learn how to use the formula, team members will have additional tools for increased success both personally and professionally.

Leading Well Under Pressure
Pressure is actually a good thing. It helps us feel alive and productive, and it makes life interesting. What we want to avoid is stress, and "stress happens" when there is either too much or too little pressure in our lives.

Let’s get real-- many of us thrive on pressure. As a client once said about his business, "I like the action!" On the other hand, when you’re in charge, too much pressure can bring you to your knees. It can affect your health, your family, and your company. When you’re in charge, you have to do more than simply make sure things go right today. You’re also responsible for making sure that what you do today creates the future you want tomorrow.

Unfortunately, most top managers are so busy putting out today’s fires they never have time to think about fire prevention. If you don’t ponder strategies for positioning your company in the future, you may never have that future. The organizations of yesterday haven’t faired too well in the dynamic economic, social, political and business climates of today. Your organization needs to be renewed periodically. In this seminar you’ll find tips, techniques and guidelines for doing just that. You’ll learn how to use concepts like crisis management, team interaction, corporate visualization, and strategic focus to meet the challenges ahead.

Articles by Barton Goldsmith:

• The Awesome Power of Asking the Right Questions
  
• Successful Management
  
• The Awesome Power of The Company Evaluation
  
• Raising Children in Affluent Families
  
• Outside The Box Business
  
• The Truth About Emotions in Business
  
• Inside Out Leadership
  
• Leading Well Under Pressure
  
• The War on Talent: Finding and Keeping Good People
  
• The Knowledge for Lunch Bunch
  
• Critical Incident Training
  
• Pursuing Failure
  
• Dealing with Fear in the Workplace
  
• The Leader Evangelist
  
• Company Fun Equals Productivity and Profit
  
• Do You Run Your Business Or Does It Run You?
  

* Please note that while this speaker's specific fee falls within the range posted at the top of this page (for Continental U.S. based events), fees are subject to change without notice. Also note that most celebrity keynotes begin in the $25,000 and up range (most list "Contact for Fee Schedule"). For current fee information or international event fees, please contact your Speakers Platform representative.