Effective Sales Skills: Creating Headaches, the Smart Way to Sell:
In this interactive program, we go to the one-on-one, face-to-face skills that are needed to satisfy the customer's wants and needs. The word persuasion will have a new meaning after you have learned the different techniques that will make you more effective. How to create a headache in a customer so that he or she will feel inclined to buy the aspirin (your product or service) is the heart of this program. You will learn what questions to ask and how to ask them so that you may find the true customer's need and can then match it to the benefits of your product or service, leading to an effective close. "Spray and pray" will no longer be the method to sell. Finally, you will learn how to handle the different customers' attitudes that you will have to face in a sales call.
How to Get Customers and Keep Them for Life--A Road Map to Success:
In this exciting and practical program, participants learn the latest ideas that have been researched in state of the art customer service. One of the single greatest keys to long-term business success can be summed up in three simple words: quality customer service. Why is excellent service so rare? How can we change our culture to one of providing exceptional service? How do we get to the minds and attitudes of all our employees so that they see the value of great service? This practical, down to earth program will reveal immediate actions that can be applied right away and that will transform the company if they are implemented.
Pitfalls and Paradigms: What You Need to Know to Succeed in Business:
Most businesses fail, it is no secret. There are however some pitfalls that business owners fall into that will lead them to certain failure. We have identified 10 major reasons businesses fail and how to abort those attitudes and practices before it is too late. The intended audience for this program are small businesses that must compete on a day to day basis with larger and better funded companies. How to do so successfully is at the core of this program.
Psychology Applied to Sales: The Power of the Mind:
Participants are invited to experience, first hand, the potential each and every one has to achieve whatever goals they want to achieve. Results in your life can be obtained to a degree you never dreamed you could achieve. Joachim will share his special blend of mental and perception exercises designed to make you understand that there is much more out there than what you are seeing now. At the end of this program, you will know and feel that you have what it takes and it all depends on you.
The Power of Effective Leadership:
Today, leadership is needed more than ever. Can everyone be a leader? Who can and should be a leader? Using the personality instrument, we determine the qualities that a leader must possess and which of those qualities can be developed or must be compensated. It is a leader's job to coach people, to lead and empower them to be the best they can be. This program helps people take a good look at themselves so that they can make the internal changes needed to gain the respect, the loyalty and the cooperation of those they lead.
The Synergistic Results of Working as a Team: Using the knowledge acquired about our personality style, we delve into each individual's behavior caused by each person's characteristics. Why do we react differently? How do we accommodate differences and similarities? How do we discover our individual responsibility to the team? What are the characteristics of a winning team and how do we develop them? The RING exercise, developed by Dr. Posada is a central part of this program. It is unique, it is instructional, it is fun and it clearly demonstrates what happens to losing and winning teams.
Unclog Your Brain!--A Proven Way for Increasing Creativity:
This program is not a boring, theoretical, lecture session. It is a fun talk that will inspire ways to enhance your day to day thinking and stimulate your brain to find alternatives to problems we all face on a daily basis. We will discuss methods for thinking smarter, faster and better, methods that should enhance your creativity 100%. Unclog your brain, will show you how to establish your mark in a "me too society." It will give you permission to live your dreams, to make them reality.
Why Aren't You More Like Me?--An Analysis of Your Personality
Through research that began shortly after World War II, five distinct personality factors have been identified. A new paradigm has emerged in personality testing. This program analyzes these five and where in the continuum you are in each of the factors. The better you know yourself, the easier you can decide what you want to accomplish in life. Appreciating how personal style influences your behavior is a very important and valuable step toward gaining more control over your life. Very important also is encouraging you to know others as they really are rather than concentrating on how you wish them to be.
