Dr. Mark DeVolder

Dr. Mark DeVolder: Program Outlines

Harnessing the Hurricane: Surviving and Thriving during Extreme Change
In Mark's signature keynote, leaders learn how to adapt, survive and thrive in a climate of constant change. Participants will receive essential leadership tools and a template to successfully plot a course through the storm: the turbulent times and the doldrums. Leaders will leave with a personal plan to successfully navigate change in their organization, become a leader/coach and develop employee engagement. Don't just survive; learn to thrive during Extreme Change!

Sales/Customer Service/Employee Engagement

Get Engaged! Love Your Job.
See the profound connection between highly motivated employees and increased productivity and profitability. With straight-forward strategies and convincing business examples, Mark shows leaders how to improve the bottom line through the pillars of commitment: clarity, competence, influence and appreciation. You will leave with tools and a template to re-energize, re-engage and transform your workplace and life.

Motivational

You Can Do ANYTHING!
Built around the concept of self-fulfilling prophecy, Mark shows you how to believe in yourself and others. You'll learn to Believe - Expect - Exceed. This presentation rises to the level of true inspiration, triumph and celebration.

Leadership

New Leadership- The Player-Coach
This leadership theme can be adapted for large audiences or used in a variety of training environments. It reminds participants that today's leaders must be in the game. Mark’s premise is that many people think the primary role of leadership is to fix problems. DeVolder shows leaders how to leverage their efforts to the greatest advantage: coaching people to fix it themselves. Participants are usually amazed at the eventual outcome ... more time, better employee buy-in and superior performance.

Trust

Trust Factor: The Business of Relationships
Trust is at the heart of every successful organization, and trust is always about relationships. With compelling business examples and proven strategies, Mark DeVolder reveals essential behaviours and characteristics to build and strengthen trust throughout the organization.

Your managers will increase their trust capacity with:

• Tools to assess their own level of integrity
• Simple skills and exercises to practice trust behaviours
• Clues to identify the warning signs of betrayal and disengagement

No matter what the industry, everyone is in the business of relationships. You will gain a competitive advantage with trustworthy managers, loyal employees and clients who trust the integrity of your company and product. It's the trust factor.