I knew from observing you in the classroom for over a decade that you possess that rare combination of substance and style, that solid mastery of subject matter and enthusiastic presentation. This past year, I have been privileged to discover your creativity, flexibility, and resiliency.

Time and Time again you have adjusted to chaotic schedules and last minute changes in curriculum, audience, faculty, location, resources, and facilities. You always deliver an excellent product, no matter what the circumstances.

Thank you again for being a pillar of strength for our educational programs."

Thomas F. Connolly
Director of Seminar Programs, Executive Seminar Center

"United Litho is enjoying one of the most profitable periods it has experienced in some time. This, despite the distraction involved with our recent acquisition and associated management challenges.

I firmly believe that the success we are currently experiencing is the product our investment in culture improvement and continuous improvement. The investment we have made in "team building", "cycle time" measure and reduction, and "total quality management" training has made a significant difference.

I want to thank you for the contribution you have made in these efforts. United Litho's employees enjoy working with you as you make complicated issues make sense. I look forward to continuing our work on "Performance Management" as we continue our efforts to become the best in class."

J. Kenneth Garner,
President - United Litho

"Schlumberger Malco, Inc. has recently embarked on an ISO 9000 certification process. Dr. Joan E. Cassidy has been a valuable consultant in this effort. Joan quickly and correctly evaluated our companies strengths and short comings. She has performed a GAP analysis detailing in writing areas of major and minor non-compliance.

Perhaps the most appreciated aspect of our working relationship was her ability to create a vision by which all of our quality activities are now geared. Joan is also technically competent in the area of SPC and SPC tools...

Finally, Joan has played a key role in our internal quality awareness training for our employees. She possesses a unique ability to communicate extremely well to all levels within an organization.

We view Dr. Cassidy as a true partner in our quality effort. Thank you."

Thomas P. Mucenski,
Director of Quality, Schlumberger Malco, Inc.

"I have known Dr. Joan Cassidy for over eight years in the capacity of first, student, then as friend and colleague. I served as chair of her dissertation and have been in frequent contact with her in the years since that. I have the utmost respect for her intellect and ability to accomplish complex tasks. I would recommend her for virtually any position which she finds challenging and which gives her the opportunity to use her capability."

Albert K. Wiswell, Ph.D,
Associate Professor, Virginia Tech

"On behalf of the Washington Statistical Society, we thank you for your excellent presentation at the seminar on April 16. Our membership is mixed, representing the statistical community in the widest sense. This is particularly true of those who align themselves with the Quality Assurance Section. I am pleased to report that most of the quality management community within BLS was represented.

Harold S. Johnson,
Quality Management Staff, Bureau of Labor Statistics

"On behalf of the staff of the Central Management Development Center (Office of Personnel Management) and myself, you are commended for the quality of your session presented during the Total Quality Management in the Public Sector Seminar...

You are commended for an exceptional presentation which contributed to the successful accomplishment of our training objectives. Once again, thanks for an excellent performance."

Thomas Conley,
Director, Central Management Development Center (Office of Personnel Management)

"What a great presenter you are! The students have said you have great knowledge and the ability to get the message across. Thank you for a wonderful presentation this year at EDP."

Diane Swanson,
EDP Coordinator - Printing Industries of America

"Thanks for an outstanding job on the "Managing Crisis" program at EDP. You kept the students fired up and involved every step of the way. They truly enjoyed the class...and learned tons, too! Looking forward to working with you on many, many more EDPs to come! Best wishes for continued success."

Dennis Castiglione,
PROCOM Management Group, Inc.

"Thank you for presenting a workshop on Team Building' at the Navy's annual Child Development Program Administrators (CDPAs) Professional Training. Written evaluations from participants were positive. It is our hope that they take the basis of the information back to their local commands and build a real winning team...We appreciate your participation in our training and look forward to working with you again."

Carolee Callen,
Head, Child Development Services, Department of the Navy

"You did a magnificent job. Everyone I spoke to was thrilled to have the benefit of hearing from American speakers..."

John Baer,
ILCE American Conference Coordinator

"Thank you very much for taking the time on a rainy afternoon to moderate a session at the Quality & Productivity Management Association Chesapeake Council's annual Cracker Barrel. We received positive feedback from the attendees, regarding your Measurement Issues in Quality discussion. I know that most of the participants appreciate an opportunity to raise issues and share experiences with experts in a less formal forum."

Geoffrey B. Templeton,
QPMA Program Manager

"I wanted to take this opportunity to thank you for the great job you did as a panel member at the October AQP meeting. Given the circumstances you encountered, it was particularly noteworthy that your presentation was the most animated and fun. You had the difficult task of speaking after three others on the same topic and still provided new information. I particularly enjoyed your comment on technology being our greatest asset and also the bane of our existence. I also think that it creates our greatest challenge for successfully managing change. I agree with your point to make sure if we should even be doing the change in the first pace. I hope to see you at other AQP functions. Thanks again for making the panel discussion a great learning experience."

Carol Wuenschel,
Program Chair, Chesapeake Chapter, AQP

"Thank you for joining us at our December 7 staff meeting. Your presentation was very informative and thought-provoking. It is very useful to have the open dialogue that was stimulated by your presentation and expert moderator skills. Again, we appreciate your expertise...and hope we will be able to do a workshop with you."

Edward V. Cox,
County Administrator, St. Mary's County

"Thank you so much for the time and effort you took to present Change Management to the employees of the Arlington Hospital.

The comments I have received have all been excellent. The employees felt it was very thought provoking and provided lots of information that they could take back to their departments.

I hope to be calling you about other presentations in the future.

Thanks again."

Patrice Cerwonka,
Training Coordinator, Arlington Hospital.

"I want to take this time to personally thank you for taking time out of your busy schedule to come and talk to our local on Customer Service. I can't tell you enough how much I enjoyed your presentation. I received several telephone calls from members saying the same. Joan, I never get much feedback from the membership. I appreciate your expertise."

Barbara Alderson,
President, Springfield Business & Professional Women's Club.

"Thank you very much for leading the presentation on "Communication Differences Between Men and Women at the Northern Region BPW Fall Seminar. Communication is a complicated topic area for all of us; and the more we understand the barriers that exist, the better we will all be to break through and be understood. Your presentation helped facilitate that process, and we appreciate you taking time from your busy schedule to lead the workshop for us.

The response to your workshop was very positive and it was a pleasure to have you there. Thank you again."

Barbara Strother,
Assistant Coordinator, Northern Region BPW.

* Please note that while this speaker's specific fee falls within the range posted at the top of this page (for Continental U.S. based events), fees are subject to change without notice. Also note that most celebrity keynotes begin in the $25,000 and up range (most list "Contact for Fee Schedule"). For current fee information or international event fees, please contact your Speakers Platform representative.