Donald Cooper TOPICS: Change Customer Service Marketing Team Building Business FEE CATEGORY:* 5.0k to 10.0k TRAVELS FROM: Ontario Video Profile Program Outlines Testimonials/Client List Request This Speaker

Donald Cooper: Program Outlines

Human Marketing … How to Increase Market Share and Profitability in the Face of Ever-Stronger Competition!!  

You will learn...

• How to deliver value-added products and/or services that will increase market share and profitability in the face of ever-stronger competition
• How to create, deliver and communicate a compelling customer experience that will clearly differentiate them from their competitors, and own customers for life
• How to attract, lead and keep the best people at every level of their organization

Creating a Winning Culture!
In today’s competitive world the three biggest problems facing every  business, large and small are how to… 

• Attract, WOW and keep more loyal customers
• Attract, lead and keep great staff at all levels
• Generate “clarity of purpose” and commitment to that purpose.

In his insightful presentation, “Creating a Winning Culture”, Donald defines and explores the 13 key elements that create a focused and effective corporate environment.

The 8 Essential Steps to Finding and Keeping the Best Staff!
To quote Donald, “There are great people out there, but without a specific action plan, they’ll end up working for your competitors.”

Not having the right people in your organization carries a huge cost in lost business, inefficiency, frustration and missed opportunity.

At this session you will receive Donald’s “bonus handouts” on “Seven Questions to Ask for Your Staff That Can Change Your Business Forever” and “How to Do a Skills Inventory of Your Staff."

The Plain Truth about Effective Corporate Leadership!
Drawing from his 35 years of experience as a manufacturer, retailer, business speaker and coach, Donald has defined the 10 elements of effective business leadership.

In this powerful presentation he explores and clarifies these key elements and provides a detailed 18 page implementation handout that delivers tremendous take-away value.

* Please note that while this speaker's specific fee falls within the range posted at the top of this page (for Continental U.S. based events), fees are subject to change without notice. Also note that most celebrity keynotes begin in the $25,000 and up range (most list "Contact for Fee Schedule"). For current fee information or international event fees, please contact your Speakers Platform representative.