Ken Blanchard: Program Outlines

The Secret

The Secret of great leaders is one that might baffle many. A great leader serves their followers. Through this program, you will discover and explore the five fundamental ways a manager leads through service- see the future, engage and develop others, reinvent continuously, value results and relationships, and embody values. In understanding these simple principles, you will benefit yourself, your organization, and those that look to you for guidance.

See the Future

• What is the purpose of your team?
• Where do you want your team to be in five years?
• How many members of your team could tell you what the team is trying to become/achieve?
• What values do you want to drive the behavior of your team?
• How can you communicate your vision of the future to your team?

Engage and Develop Others

• How much time do you invest looking for talented people to join your organization?
• What are the key characteristics you look for in the people you select?
• To what extent have you successfully engaged each member of your team?
• What are ten specific things you could do to engage individuals more effectively in the work of the team and the organization?
• What have you done to suggest to them that when it comes to Heads Down implementation activities, you work for them?
• How are you encouraging the development of your people?

Reinvent Continuously

• Who are your mentors?
• What are you reading or listening to on tape?
• What systems or processes in your area of responsibility need to be changed to enhance performance?
• How could the areas under your leadership be structured differently to enhance performance?

Value Results and Relationships

• How much emphasis do you place on getting results?
• How many of your people would say that you have made a significant investment on their lives?
• What are the ways you have expressed appreciation for work well done in the last thirty days?

Embody the Values

• How can you better integrate your organizational values into how your team operates?
• What are some ways you can communicate your core values to your team over the next thirty days?
• How can you alter your daily activities to create greater personal alignment with these values?
• How can you recognize and reward people who embody these values?

Servant Leadership

Within the traditional pyramid or business hierarchy, the boss is always responsible and the staff is supposed to be responsive to the boss. When you turn the pyramid upside down, those roles get reversed. People become responsible and the job of management is to be responsive to their people. That creates a very different environment for implementation. If you work for your people, then what is the purpose of being a manager? To help them accomplish their goal. Your job as a manager is to help your staff win.

The Four Dimensions of Servant Leadership

The Heart—Motivation or Intent/Leadership Character

• Effective leadership starts on the inside
  
• Are you a Servant Leader or a self-serving leader?
  

The Head—Assumptions and Beliefs/Leadership Methods

• Leadership begins with a clear vision.
  
• Two aspects of leadership
  
• A visionary role—doing the right thing
• An implementation role—doing things right

The Hands—Application/Leadership Behavior

• Leadership methods and practice
  
• People who produce great results feel great about themselves

The Habits—Daily Recalibration of Commitment to Mission and Values

Five Servant Leadership Disciplines
1. Solitude
2. Prayer
3. Student of Servant Leadership
4. Unconditional love
Support and accountability relationships

Whale Done!

What does the training of killer whales at SeaWorld have to do with motivating people? It’s a matter of building relationships. This new training program will teach you why and how to improve relationships by applying the following three key principles: Build Trust, Accentuate the Positive and Redirect the Energy.

Teambuilding – High Five!

What is the essence of a team? According to management gurus Ken Blanchard and Sheldon Bowles, “It’s the genuine understanding that none of us is as smart as all of us. Putting your needs, your pride, and your agenda on hold and letting the team’s needs, pride, and agenda become your priority is an essential step in developing teamwork,” they say.