At the end of this program, participants will be able to:

• Strengthen existing relationships and generate new opportunities
• Differentiate in a competitive, parity driven market
• Engage a customer at a high level of conversation, gain more insight into the customers' real needs and build trustworthy relationship

Advanced Closing Techniques
The concepts presented in this program give participants a strategy and tactical plan to convert a non-user of their product or service to an advocate. Introducing advanced closing skills, participants get a road map on how to close, understand where the customer is on the buying continuum and gain realistic commitment throughout the sales process.

At the end of this program, participants will be able to:

• Gain commitment on every contact
• Apply advanced closing triggers
• Create a pre and post call sales plan for closing
• Identify areas for commitment
• Check on the progression of the business relationship

Listening to Understand
Introducing foundation to advanced listening skills, participants learn how to hear what others can’t. Identifying traits that are essential to effective listening, participants will be able to know the intent of the customer, stay focused and create an environment that is conducive to complete disclosure.

• At the end of this program, participants will be able to:
• Accurately paraphrase what a person wants done
• Identify additional issues to expand the conversation
• Uncover the source that initiated the topic discussions
• Create a relationship of trust and understanding
• Make the customer feel comfortable sharing hard to get information

Advanced Selling Techniques (AST)
Applying the selling process outlined in the quarter-half-quarter model, participants learn how to open the call, uncover needs, build relationships, make effective presentations, eliminate resistance and close the sale. Creating relationships at all levels in the customer’s office, the skills taught in AST will assist participants in their sales and planning efforts.

* Please note that while this speaker's specific fee falls within the range posted at the top of this page (for Continental U.S. based events), fees are subject to change without notice. Also note that most celebrity keynotes begin in the $25,000 and up range (most list "Contact for Fee Schedule"). For current fee information or international event fees, please contact your Speakers Platform representative.