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Industry analysts say the question is no longer whether to do blended learning, but how it will be done. And the promise is clear: Blended learning programs can combine the best aspects of instructor-led and Web-based training with online coaching, performance support and guided on-the-job practice, providing learners with a rich experience that affects the bottom line in critical areas of the business. The reality is often different. Initiative owners sometimes find themselves with a consultant's one-off solution that doesn't scale, features from content or LMS vendors that don't translate to learning programs, and expenses that would fund small aircraft carriers. Audience Creating the Learning Organization To achieve these goals, organizations must leverage not only their corporate data and information assets but also, and especially, the collective knowledge of employees around the world. Organizations must sharpen their ability to enhance, shape and focus corporate intelligence. Audience Putting the People Back Into e-Learning For knowledge workers to acquire critical-thinking skills, such as analysis, integration and problem solving, and learn to apply them to real-life business situations, the instructional design and technological tools must mirror best practices of face-to-face education: presentation of concepts followed by Q&A; interaction with peers; structured exercises, cases and simulations with expert feedback, and mentored on-the-job practice. To achieve business goals, leading organizations are moving toward blended learning solutions that put the people back into e-Learning. Audience Blended Learning: What Does It Take? The reality is often different. Initiative owners sometimes find themselves with a consultant's one-off solution that doesn't scale, features from content or LMS vendors that don't translate to learning programs, and expenses that would fund small aircraft carriers. Audience Blended Learning Instructional Design Blended learning isn't just about combining instructor-led and Web-based training or tacking a chat room or Web meeting onto an existing training program. Instructional designers must deeply understand the capabilities of various media and their implications for thinking differently about the learning enterprise. They must build a new skill set — onto their existing knowledge of instructional design — that can manifest itself in seamless learning experiences that transfer knowledge to on-the-job capabilities and performance improvement. Audience
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