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You are here: Book A Speaker > Speakers By Topic > Customer Service
SPEAKERS BY TOPIC: Customer Service

Please note: This is a partial list of the Customer Service speakers we represent. If you would like suggestions about speakers that match your event goals, please simply contact one of our friendly account agents toll free at: 1-877-717-5327 or email: Speaker@Speaking.com.



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Joe CallowayJoe Calloway -- Tennessee USA, 15.0k to 20.0k
Joe is internationally known as an expert in performance and competitive factors. His speaking style has been described as "straight talk about how to win in today's changing marketplace." Sales and Marketing Management Magazine named Joe Calloway as one of the top business speakers in the country, and he has been inducted into the International Speakers Hall of Fame, the highest honor given to professional speakers. Joe has spoken to hundreds of business audiences throughout the United States, Canada, Mexico, the Caribbean, and in England, Italy, and South Africa. Joe is the author of Focus On The Customer and Market Leadership, and has produced the business videos Positive About Change and Focus On The Customer, as well as many customized video programs for clients.
Phone: 760-673-7700 --- E-mail: Speakers@speaking.com


Bill CapodagliBill Capodagli -- Michigan USA, 5.0k to 10.0k
Bill Capodagli has become one of the most recognizable keynote speakers in recent years, enlightening audiences with his Dreamovations approach (Dream, Believe, Dare, Do), Walt Disney's key success formula and the principles which are transforming both entrepreneurial and Fortune 500 companies alike.
Phone: 760-673-7700 --- E-mail: Speakers@speaking.com


Jim CathcartJim Cathcart, CSP, CPAE -- California USA, 15.0k to 20.0k
Jim Cathcart's Relationship Selling is now translated into Chinese, Japanese and Finnish. Among professional speakers worldwide Jim is a leader. He has risen to the top of his profession through more than 20 years of presentations to a worldwide audience and decades of unselfish service to his profession. Jim has been a corporate executive, training director, entrepreneur, psychological researcher, meeting planner and association executive. He has managed people, products and payrolls for over 20 years.
Phone: 760-673-7700 --- E-mail: Speakers@speaking.com


Don CooperDon Cooper, CSP -- Colorado USA, 5.0k to 10.0k
Tired of hearing the same old thing again and again? Sick of generalities, clichés and platitudes? Looking for some real results? Then you want Don Cooper—The Sales Heretic™! Your people face increased competition, tightened budgets, skeptical prospects and ruthless discounters. They don’t want generic advice (that they’ve heard before)—they want specifics that are applicable to them. Don’s highly customized keynote speeches and seminars are tailored to your particular industry, products, services, strengths and challenges, resulting in practical ideas and insights your people can apply immediately. They’ll receive so many innovative strategies and tactics that their biggest difficulty will be deciding which ones to use first!
Phone: 760-673-7700 --- E-mail: Speakers@speaking.com


Donald CooperDonald Cooper, MBA, CSP -- Ontario Canada, 5.0k to 10.0k
Donald has been awarded the prestigious Certified Speaking Professional (CSP) designation, the highest earned designation in the competitive world of Professional Speaking.  He has helped thousands of companies throughout the world to add more value to their customers’ lives…and more dollars to their bottom line! 
Phone: 760-673-7700 --- E-mail: Speakers@speaking.com


Molly CoxMolly Cox -- Minnesota USA, 5.0k to 10.0k
Whether you're seeking new and effective ways to improve sales and service, build an energized team, or create a custom comedy event...the best ideas come from Out of the Blue. Staffed with veteran writers, directors and performers, audiences love their sharp, customized sketch comedy, hip and savvy improvisation and game shows that just might answer the question "Who wants to be a Big Brother of a Millionaire Survivor?" Their comedy and entertainment team includes over 20 of the best improvisational actors in the country, singers and dancers (with Broadway credits), and inspiring, entertaining national speakers. Accolades abound from clients such as Walt Disney Entertainment, Kaiser Permanente, Charles Schwab, Paris Las Vegas Hotel and Resort and Pro Staff. Out of the Blue's new book on improvisation and customer service will be published by Hyperion.
Phone: 760-673-7700 --- E-mail: Speakers@speaking.com


Robin CrowRobin Crow -- Tennessee USA, 10.0k to 15.0k
Robin's lessons of leadership comes from hard-won, first-hand, bone-crushing experience. This is how he has led his company, Dark Horse Recording, to one of the most prominent recording complexes in the world. It has become home to stars like Neil Diamond, Faith Hill, The Judds, Jewel, Michael W. Smith, Alison Krauss and countless others.
Phone: 760-673-7700 --- E-mail: Speakers@speaking.com


Scott DemingScott Deming -- New York USA, 10.0k to 15.0k
In every industry, every sport, every form of entertainment, there are those who stand out and rise above their crowded field. These highly successful people possess a certain energy, drive, talent and unique combination of skills that elevates them to the pinnacle of their vocation. In the business of keynote speaking - seminar presentations- motivational speaking - sales training- tradeshow presentations - corporate entertainment - Scott Deming is that person. Scott Deming reels in over twenty years of branding, marketing, customer and employee relations, sales and communications experience and mixes it with his one of a kind presentation style to deliver Scott Deming’s ESP – a truly unique, mind blowing, energizing, results driven experience for companies of all sizes - in all industries.
Phone: 760-673-7700 --- E-mail: Speakers@speaking.com


John DiJuliusJohn DiJulius -- Ohio USA, 10.0k to 15.0k
John R. DiJulius III is president of John Robert's Hair Studio & Spa and the founder and CVO (Chief Visionary Officer) of The DiJulius Group, a customer experience consulting organization that helps companies improve and maintain a healthier corporate culture and performance; lower employee turnover costs; increase customer retention factors; add more referrals and “make price irrelevant.” Top organizations across the world use his philosophies and systems for creating a world-class customer service experience.John is the also the author of the best-selling book Secret Service: Hidden Systems that Deliver Unforgettable Customer Service.
Phone: 760-673-7700 --- E-mail: Speakers@speaking.com


Mimi DonaldsonMimi Donaldson -- California USA, 10.0k to 15.0k
For over twenty years, Mimi has captivated audiences from the Fortune 100 to the just plain fortunate. She's won acclaim for her rousing keynote speeches, compelling workshops, and in-house training programs. She has shared the keynote platform with Colin Powell, Katie Couric and Maya Angelou. Mimi is a former visiting professor at Harvard University’s Center for Public Leadership at the Kennedy School of Government, and was also the “pitch coach” on ABC’s American Inventor, where she coached the contestants to success in persuading the judges and America. A best-selling author, Mimi's books have been published in six languages and sold over 1 million copies worldwide.
Phone: 760-673-7700 --- E-mail: Speakers@speaking.com


Chip EichelbergerChip Eichelberger -- Tennessee USA, 5.0k to 10.0k
If you like energy, humor, spontaneity, and simple-to-implement strategies that you can use at once, then Chip Eichelberger is for you! His electrifying speaking style, finely honed on three continents and in nine countries, gives him a rare ability to challenge, enlighten and motivate. He will entertain you with a natural humor and a relevant message that consistently captivates his audiences. You will find his accessibility, adaptability, and wonderful attention to detail refreshing.
Phone: 760-673-7700 --- E-mail: Speakers@speaking.com


Andrew ErlichAndrew Erlich, Ph.D -- Arizona USA, 5.0k to 10.0k
Andrew Erlich, Ph.D. has been involved in speaking, organizational development, multi-cultural research, motivational analysis and training since 1979 when he founded Erlich Transcultural Consultants (ETC). In addition to his experience with speaking and research, Dr. Erlich has conducted cultural competency training programs for clients like Microsoft, J.P. MorganChase, Avis, Earl Scheib Auto Body & Paint, and the National Multi-Cultural Institute. Note: Dr. Erlich is fluent in Spanish.
Phone: 760-673-7700 --- E-mail: Speakers@speaking.com


Dr. James FantauzzoDr. James Fantauzzo, Ph.D -- Florida USA, 5.0k to 10.0k
He is recognized as one of the industry's finest speakers and seminar leaders in the areas of Total Quality Management, Management Development, and Employee Motivation Programs. His philosophy utilizes a realistic hands-on approach in which to apply and implement training activities at all levels. He is noted for his accomplishments as a leading workshop creator and dynamic facilitator both in the United States and Europe.
Phone: 760-673-7700 --- E-mail: Speakers@speaking.com


Tom FlickTom Flick -- Washington USA, 15.0k to 20.0k
Following his successes as an NFL quarterback, Rose Bowl Champion, Pac-10 Conference “Player of the Year”; Tom Flick now applies his winning ways as a dynamic and highly sought-after speaker to companies that include Microsoft, Marriott, Starbucks, Merrill Lynch, Ritz-Carlton Hotels, Shell Oil, Boeing, NAPA Auto Parts, Safeco Insurance and the US Army Rangers. Tom draws on his exceptional ability to communicate clear business solutions with humor, wit and razor-sharp insight as he addresses over 70,000 men and women each year on high performance strategies for leadership, teamwork, change, and personal growth. With a gift for connecting with listeners’ hearts as well as their heads and habits, Tom helps create more effective leaders.
Phone: 760-673-7700 --- E-mail: Speakers@speaking.com


Lisa FordLisa Ford -- Georgia USA, 10.0k to 15.0k
Lisa Ford is a speaker with over 20 years of experience presenting to businesses, associations and government. She speaks throughout the United States and internationally on topics of customer service, leadership, team issues and change. Lisa is best known for her work in the areas of customer service. She is the author of the videotape series How to Give Exceptional Customer Service, the #1 selling business tapes in the U.S. for over 3 years.
Phone: 760-673-7700 --- E-mail: Speakers@speaking.com


John Di FrancesJohn Di Frances, PMC -- Wisconsin USA, 10.0k to 15.0k
With his broad business experience, John has worked with numerous major international corporations, middle market and small companies, government agencies, non-profits, foundations, and academic institutions. John has the "vision, values, and experience" to speak on many strategic business and organizational issues. His perspective in addressing each topic centers around the paradigms he has developed for four critical strategic aspects of all organizations -- Leadership, Innovation, Synergy, and Negotiation. In this manner, John is able to integrate each topic into a cohesive framework by which organizations can develop from being Successful and Good to Significant and Great!
Phone: 760-673-7700 --- E-mail: Speakers@speaking.com


Mike FrankMike Frank, CSP, CPAE -- Ohio USA, 2.5k to 5.0k
Mike is a past President of National Speakers Association and has given over 3000 speeches: 75% content/25% humor. Background as award winning salesman, sales manager, V-P Sales. Key topics: Sales skills, leadership, sales management, customer service, managing change, teamwork, speaking skills, ethics, conducting effective meetings, time management, hiring/training/motivating people.
Phone: 760-673-7700 --- E-mail: Speakers@speaking.com


Jackie FreibergJackie Freiberg, PhD -- California USA, 10.0k to 15.0k
“Guts To Go Nuts!”: Learning from Great Companies and Gutsy Leaders This speech is loaded with unconventional, business best practices from Southwest Airlines and other great companies. These organizations are inspired by Gutsy leaders who are willing to do whatever-it-takes to attract and keep great people. We all know competition for talented people is here to stay! It is critical that companies strive to become employers of choice ~ magnets for GREAT talent. If you follow the FORTUNE lists, benchmark the best companies, and try to learn from the most admired organizations, you’ll soon discover there are no easy formulas for making a best or admired list. In fact, the competition is intensifying!
Phone: 760-673-7700 --- E-mail: Speakers@speaking.com


Kevin FreibergKevin Freiberg, PhD -- California USA, 10.0k to 15.0k
Co-author of NUTS! Southwest Airlines' Crazy Recipe for Busines and Personal Success. Kevin Freiberg has challenged corporate leaders around the world to better understand how their attitudes and behaviors can cultivate the loyalty, dedication, unparalled pride, and unmatched productivity that characterize extraordinary organizations. Loaded with fasinating stories and real-world examples, Freiberg's programs will bring you an unconventional approach delivered with sound business solutions that can be translated into concrete actions. He is co-author of the national bestseller NUTS!, which has sold over 100,000 copies and illustrates the leadership and culture-building practices behind the greatest success story in the history of commercial aviation. Encouraging, witty, passionate, and sincere, Freiberg has earned a reputation as one of America's most inspiring keynote speakers on current leadership issues.
Phone: 760-673-7700 --- E-mail: Speakers@speaking.com


Patricia FrippPatricia Fripp, CSP, CPAE -- California USA, 10.0k to 15.0k
Hiring a speaker is an awesome responsibility... You need the right speaker, appropriate message and one who will delight your audience. Patricia Fripp builds leaders and transforms sales teams. Meetings and Conventions Magazine named Fripp one of the ten most electrifying speakers in North America. Her popular books include of "MAKE IT, So You Don't Have to FAKE IT! -- 55 Fast-Acting Strategies for Long-Lasting Success" and "Get What You Want." She is co-author of "Speaking Secrets of the Masters" and "Insights Into Excellence." Individuals, Companies and Association members learn to succeed with a combination of Fripp's "Hi-Tech, Low-Tech, and No-Tech" techniques.
Phone: 760-673-7700 --- E-mail: Speakers@speaking.com


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