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You are here: Book A Speaker > Speakers By Topic > Customer Service
SPEAKERS BY TOPIC: Customer Service

Please note: This is a partial list of the Customer Service speakers we represent. If you would like suggestions about speakers that match your event goals, please simply contact one of our friendly account agents toll free at: 1-877-717-5327 or email: Speaker@Speaking.com.



TIP: Book a Local Speaker
Find a speaker in your local area to save on travel costs. Most speakers will also reduce their keynote fee for local events. Contact us and we can help you find someone locally that will fit your topic and budget.

Tony AlessandraTony Alessandra, PhD, CSP, CPAE -- California USA, 15.0k to 20.0k
Dr. Tony Alessandra helps companies build customers, relationships, and the bottom-line. Audiences learn how to achieve market dominance through specific strategies designed to outmarket, outsell, and outservice the competition by applying Dr. Alessandra's high-tech and high-touch marketing, sales, service, and relationship-building skills.
Phone: 760-673-7700 --- E-mail: Speakers@speaking.com


Teresa AllenTeresa Allen -- Louisiana USA, 5.0k to 10.0k
Teresa Allen, a dynamic presenter with over 15 years speaking and training experience, is author of Common Sense Service: Close Encounters on the Front Lines and is co-author of The Service Path: Your Roadmap for Building Strong Customer Loyalty. A master storyteller, Allen captivates audiences by mixing an entertaining and down-to-earth presentation style with solid business content. Allen works with businesses and associations who want to build success and profits through enhanced employee performance. Her highly rated presentations focus on customer service, sales, communication and presentation skills. Teresa credits her success to the customization of every program to the client’s needs.
Phone: 760-673-7700 --- E-mail: Speakers@speaking.com


Richard AmbrosiusRichard Ambrosius, MA -- Florida USA, 5.0k to 10.0k
A nationally recognized motivational speaker on positive aging, the baby boom and its impact on the marketplace who has entertained and educated thousands in 49 states. Over 30 years experience have provided Dick with a plethora of stories and examples that are weaved into presentations. He will challenge aging stereotypes, out-dated paradigms and approaches developed for and tested in the youth markets of the past. Whether encouraging an audience to evaluate their own perceptions of aging, take responsibility for the quality of customer service or reinvent their marketing and sales approaches, Dick receives rave reviews for his knowledge, positive approach and presentation style. Ambrosius is an accomplished author, entrepreneur (featured in Entrepreneur magazine in May 1997), marketing consultant and professional speaker.
Phone: 760-673-7700 --- E-mail: Speakers@speaking.com


Rory AplanalpRory Aplanalp -- Texas USA, 5.0k to 10.0k
Professional keynote speaker and seminar leader, Rory Aplanalp has delivered over 6,000 paid presentations to more than 1,000,000 individuals worldwide. Formerly, one of Franklin Covey's top presenters and now president of StarQuest, his mission is to educate, entertain and enhance the professional and personal lives of his audience's though custom presentations.
Phone: 760-673-7700 --- E-mail: Speakers@speaking.com


Emory AustinEmory Austin, CSP -- North Carolina USA, 5.0k to 10.0k
Emory Austin delivers value in vibrant keynotes and seminars, detailing the skills necessary for increasing leadership abilities, customer retention, increased marked share, the vision of change, and other topics. Her exceptional gifts as a storyteller allow her to access humor, poignancy, relationships, current news and mythology - anything and everything to captivate her audiences and encourage a climate where fresh insights are a minute-by-minute occurrence.
Phone: 760-673-7700 --- E-mail: Speakers@speaking.com


Bodine BalascoBodine Balasco -- California USA, 5.0k to 10.0k
Successful Meetings Magazine> has named Bodine Balasco “one of the Top 21 Speakers for the 21st Century.” His Fortune 100 clients include AT&T, Boeing, Coca Cola, British Petroleum, Verizon, Wells Fargo, and FedEx. Many of them call Bodine “the most effective speaker we’ve ever hired.”
Phone: 760-673-7700 --- E-mail: Speakers@speaking.com


Patricia BallPatricia Ball, CSP, CPAE -- Missouri USA, 2.5k to 5.0k
PATRICIA BALL, CSP, CPAE, is president of Corporate Communications. She served as a past national president of the National Speakers Association and a past International President of the International Federation for Professional Speakers. Patricia is a Certified Speaking Professional, communications specialist, keynoter, diversity trainer, author, and presentation skills coach. A graduate of Washington University, she has been on the lecture platform since 1972, speaking nationally and internationally. Patricia has helped thousands of executives, salespeople and others achieve greater success in their personal and professional lives through the dramatic impact of her workshops and lectures.
Phone: 760-673-7700 --- E-mail: Speakers@speaking.com


Rick BarreraRick Barrera -- California USA, 15.0k to 20.0k
In 1981, Rick Barrera founded his speaking, consulting, and training firm to identify and teach the distinctions' industry leaders how to produce exceptional results. His clients loved his message and encouraged Rick to put his concepts into writing. His first three business books include:"Non-Manipulative Selling", "Collaborative Selling", and "The Dollars and Sense of Exceptional Service Delivery." Rick's most recent book "Fast Forward, How Today's Best Companies are Meeting the Need for Speed" was published in 2001.
Phone: 760-673-7700 --- E-mail: Speakers@speaking.com


Hal BeckerHal Becker -- Ohio USA, 5.0k to 10.0k
As an internationally known expert on sales and customer service, a best-selling author, and a dynamic and entertaining speaker, Hal Becker makes more than 150 presentations a year to organizations that include IBM, Disney, Blue Cross, AT&T, Nordstrom, New York Life, American Greetings, Continental Airlines, U.S. Post Office and hundreds of other companies and associations.
Phone: 760-673-7700 --- E-mail: Speakers@speaking.com


Harry BeckwithHarry Beckwith -- Minnesota USA, 20.0k to 25.0k
Harry Beckwith is the author of the Business Week bestseller, Selling the Invisible , which has been called "brilliant," "phenomenal," and "masterful" by the country's top marketing executives. He founded Beckwith Advertising, one of the nation's leading advertising agencies. Beckwith has been featured on CNN and in advertising's leading national and international publications, including Advertising Age, Profiles in Marketing, American Management Review, AdWeek, Graphics and Format.
Phone: 760-673-7700 --- E-mail: Speakers@speaking.com


Mark BergrenMark Bergren -- Minnesota USA, 10.0k to 15.0k
Whether you're seeking new and effective ways to improve sales and service, build an energized team, or create a custom comedy event...the best ideas come from Out of the Blue. Staffed with veteran writers, directors and performers, audiences love their sharp, customized sketch comedy, hip and savvy improvisation and game shows that just might answer the question "Who wants to be a Big Brother of a Millionaire Survivor?" Their comedy and entertainment team includes over 20 of the best improvisational actors in the country, singers and dancers (with Broadway credits), and inspiring, entertaining national speakers. Accolades abound from clients such as Walt Disney Entertainment, Kaiser Permanente, Charles Schwab, Paris Las Vegas Hotel and Resort and Pro Staff. Out of the Blue's new book on improvisation and customer service will be published by Hyperion.
Phone: 760-673-7700 --- E-mail: Speakers@speaking.com


Jeff BlackmanJeff Blackman, J.D., CSP -- Illinois USA, 10.0k to 15.0k
Jeff is a speaker, best selling author, success coach, broadcast personality and lawyer. He heads Blackman & Associates, a results-producing business-growth firm in the Chicagoland area. Jeff's clients call him, a "business-growth specialist." For example, his customized "Referrals: Your Road to Results" learning-system, helped one financial services client generate $230 million directly from referrals, in only 23 months!
Phone: 760-673-7700 --- E-mail: Speakers@speaking.com


Pete BlackshawPete Blackshaw -- California USA, Contact for fee schedule
Pete Blackshaw, Executive Vice President of Digital Strategic Services for NM Incite, a recent joint venture between Nielsen and McKinsey centering around enterprise social media strategy and insights is speaking on the future of mobile applications. He is author of a recent book by Doubleday entitled Satisfied Customers Tell Three Friends, Angry Customers Tell 3000: Running a Business in Today’s Consumer-Driven World, and writes a bi-weekly column in Advertising Age centered around the book’s themes. A former award-winning interactive marketing leader at P&G and founder of consumer feedback portal PlanetFeedback.com, Pete co-founded the Word-of-Mouth Marketing Association (WOMMA).
Phone: 760-673-7700 --- E-mail: Speakers@speaking.com


Don BlohowiakDon Blohowiak -- Virginia USA, 5.0k to 10.0k
Don assists a wide variety of organizations to successfully improve performance and productivity. Don provides customized programs and consulting on: Leadership, Change, Hiring, Creating a Culture of Service, Workplace Effectiveness (including Teamwork), and Priorities Management. Don is the author of six renowned management books which are distributed around the world. Honors include being named "One of the Top 10 Management Books of the Year" by Industry Week, numerous executive endorsements, and translations into Chinese, German, Portuguese, and Hebrew.
Phone: 760-673-7700 --- E-mail: Speakers@speaking.com


John BoeJohn Boe -- Ohio USA, 5.0k to 10.0k
John Boe helps companies recruit, train and motivate top quality people. He delivers high-impact, powerful presentations that both train and motivate his audience. As a renowned professional speaker, sales trainer and management consultant, John understands the ups and downs associated with the sales profession. His entertaining presentation style enthusiastically inspires people to reach their full potential. Participants walk away from John’s training program with effective how-to techniques as well as the desire to put them into action!
Phone: 760-673-7700 --- E-mail: Speakers@speaking.com


Bridget BrennanBridget Brennan -- Illinois USA, 10.0k to 15.0k
Bridget Brennan is a pioneer in developing business strategies that appeal to women, the world's most powerful consumers. She is the CEO of business strategy firm Female Factor, and author of the acclaimed book Why She Buys: The New Strategy for Reaching the World's Most Powerful Consumers (Crown Business, July 2009). Her book was called “essential reading” by The Wall Street Journal and “required reading for anyone burdened with a Y chromosome” by Fortune Small Business.
Phone: 760-673-7700 --- E-mail: Speakers@speaking.com


Charles BrennanCharles Brennan -- Pennsylvania USA, 15.0k to 20.0k
A high-energy confidence builder, Charles Brennan inspires audiences to set aside old habits and to recognize objections as opportunities. Author of the best-selling Sales Questions That Close The Sale and Proactive Customer Service, Brennan helps sales professionals learn to listen more effectively and to ask the questions that identify a customer’s key issues. Based on extensive and ongoing research, he is able to provide innovative and cutting edge concepts to help solve any sales challenge, in his humorous and engaging presentations. Customized to the client’s particular needs and industry, each presentation is designed with real-life scenarios and contains interactive exercises that get results. A nationally-recognized authority on developing client relationships and listening skills with a master’s degree in training and development, Brennan has helped nearly one million professionals and has appeared in leading publications across the country.
Phone: 760-673-7700 --- E-mail: Speakers@speaking.com


Kathy BrownKathy Brown, RN, CSP -- Minnesota USA, 5.0k to 10.0k
Kathy Brown is a dynamic keynote speaker with a passion to energize, enlighten, and inspire her audiences to make the most out of every moment. She is an award winning communicator who teaches how to create a positive emotional environment, improve communication, manage stress, and promote wellness. Kathy injects humor which becomes contagious laughter resulting in an epidemic of fun.
Phone: 760-673-7700 --- E-mail: Speakers@speaking.com


Frank BucaroFrank Bucaro, CSP, CPAE -- Illinois USA, 5.0k to 10.0k
Ethics and values are more than "just good business practices " -- they are tools that can: promote growth, build customer loyalty, and empower your organization for long term success! A business owner, author and speaker, Frank Bucaro (CSP, CPAE) brings a unique perspective to client organizations that seek to integrate ethical standards of excellence with solid business practices. In demand as a full time speaker, Frank's presentations illustrate how ethics and values contribute to long term success. His book, "Taking The High Road" -- "How To Succeed Ethically When Others Bend The Rules," offers down-to-earth ideas for tackling difficult decisions.
Phone: 760-673-7700 --- E-mail: Speakers@speaking.com


Jimmy CabreraJimmy Cabrera, CSP -- Texas USA, 5.0k to 10.0k
Jimmy Cabrera is a dynamic and energetic speaker, riveting his audience's attention through the very last sentence. Every presentation he gives is Jimmy's unique blend of motivation and education. Jimmy learned some tough lessons early in his life. As a Hispanic he was reared in a predominately segregated community. Except for his parents, he always had the feeling that no one cared. The system certainly didn't challenge Jimmy to be expressive and think about setting goals. He experienced steady, bitter rejection and prejudice from a society that labeled him "different." Eventually he realized that although you cannot forget the past and the pain, you can forgive, learn from, stand firm, and move on. Dealing with and overcoming his damaged emotions, Jimmy learned how to turn the negatives he experienced into positive learning experiences.
Phone: 760-673-7700 --- E-mail: Speakers@speaking.com


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