BROWSE SPEAKERS by TOPIC

Please note: This is a partial list of the speakers we represent on Customer Service. If you would like suggestions about speakers that match your event goals, please simply contact one of our friendly account agents toll free at: 1-877-717-5327 or email: Speaker@speaking.com.


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Tony Alessandra, PhD, CSP, CPAE , California USA -- 15.0k to 20.0k

Dr. Tony Alessandra helps companies build customers, relationships, and the bottom-line. Audiences learn how to achieve market dominance through specific strategies designed to outmarket, outsell, and outservice the competition by applying Dr. Alessandra's high-tech and high-touch marketing, sales, service, and relationship-building skills.
Phone: 415-861-1700 --- E-mail: Speakers@speaking.com

Teresa Allen , Louisiana USA -- 5.0k to 10.0k

Teresa Allen, a dynamic presenter with over 15 years speaking and training experience, is author of Common Sense Service: Close Encounters on the Front Lines and is co-author of The Service Path: Your Roadmap for Building Strong Customer Loyalty. A master storyteller, Allen captivates audiences by mixing an entertaining and down-to-earth presentation style with solid business content. Allen works with businesses and associations who want to build success and profits through enhanced employee performance. Her highly rated presentations focus on customer service, sales, communication and presentation skills. Teresa credits her success to the customization of every program to the client’s needs.
Phone: 415-861-1700 --- E-mail: Speakers@speaking.com

Richard Ambrosius, MA , Florida USA -- 5.0k to 10.0k

A nationally recognized motivational speaker on positive aging, the baby boom and its impact on the marketplace who has entertained and educated thousands in 49 states. Over 30 years experience have provided Dick with a plethora of stories and examples that are weaved into presentations. He will challenge aging stereotypes, out-dated paradigms and approaches developed for and tested in the youth markets of the past. Whether encouraging an audience to evaluate their own perceptions of aging, take responsibility for the quality of customer service or reinvent their marketing and sales approaches, Dick receives rave reviews for his knowledge, positive approach and presentation style. Ambrosius is an accomplished author, entrepreneur (featured in Entrepreneur magazine in May 1997), marketing consultant and professional speaker.
Phone: 415-861-1700 --- E-mail: Speakers@speaking.com

Rory Aplanalp , Texas USA -- 5.0k to 10.0k

Professional keynote speaker and seminar leader, Rory Aplanalp has delivered over 6,000 paid presentations to more than 1,000,000 individuals worldwide. Formerly, one of Franklin Covey's top presenters and now president of StarQuest, his mission is to educate, entertain and enhance the professional and personal lives of his audience's though custom presentations.
Phone: 415-861-1700 --- E-mail: Speakers@speaking.com

Emory Austin, CSP , North Carolina USA -- 5.0k to 10.0k

Emory Austin delivers value in vibrant keynotes and seminars, detailing the skills necessary for increasing leadership abilities, customer retention, increased marked share, the vision of change, and other topics. Her exceptional gifts as a storyteller allow her to access humor, poignancy, relationships, current news and mythology - anything and everything to captivate her audiences and encourage a climate where fresh insights are a minute-by-minute occurrence.
Phone: 415-861-1700 --- E-mail: Speakers@speaking.com

Bodine Balasco , California USA -- 5.0k to 10.0k

Successful Meetings Magazine has named Bodine Balasco "one of the Top 21 Speakers for the 21st Century." His Fortune 100 clients include AT&T, Boeing, 3M, Coca Cola, British Petroleum, Verizon, and Fedex. Many of them call Bodine the "the most effective speaker we’ve ever hired." Bodine is academically trained in public speaking & human behavior with degrees from UCLA in Speech Communications & Social Psychology. He’s been a radio show host and commentator for the "Smart Business Radio Network."
Phone: 415-861-1700 --- E-mail: Speakers@speaking.com

Patricia Ball, CSP, CPAE , Missouri USA -- 2.5k to 5.0k

PATRICIA BALL, CSP, CPAE, is president of Corporate Communications. She served as a past national president of the National Speakers Association and a past International President of the International Federation for Professional Speakers. Patricia is a Certified Speaking Professional, communications specialist, keynoter, diversity trainer, author, and presentation skills coach. A graduate of Washington University, she has been on the lecture platform since 1972, speaking nationally and internationally. Patricia has helped thousands of executives, salespeople and others achieve greater success in their personal and professional lives through the dramatic impact of her workshops and lectures.
Phone: 415-861-1700 --- E-mail: Speakers@speaking.com

Rick Barrera , California USA -- 15.0k to 20.0k

In 1981, Rick Barrera founded his speaking, consulting, and training firm to identify and teach the distinctions' industry leaders how to produce exceptional results. His clients loved his message and encouraged Rick to put his concepts into writing. His first three business books include:"Non-Manipulative Selling", "Collaborative Selling", and "The Dollars and Sense of Exceptional Service Delivery." Rick's most recent book "Fast Forward, How Today's Best Companies are Meeting the Need for Speed" was published in 2001.
Phone: 415-861-1700 --- E-mail: Speakers@speaking.com

Hal Becker , Ohio USA -- 5.0k to 10.0k

As an internationally known expert on sales and customer service, a best-selling author, and a dynamic and entertaining speaker, Hal Becker makes more than 150 presentations a year to organizations that include IBM, Disney, Blue Cross, AT&T, Nordstrom, New York Life, American Greetings, Continental Airlines, U.S. Post Office and hundreds of other companies and associations.
Phone: 415-861-1700 --- E-mail: Speakers@speaking.com

Deanna Berg , Minnesota USA -- 2.5k to 5.0k

Dr. Deanna Berg is an internationally known consultant, speaker and coach to business organizations. She is President of Innovation Strategies International, a Minneapolis-based firm known for producing significant improvements for its clients and for unique approaches to the critical areas of change, innovation, leadership and organizational performance. Innovation Strategies has won praise from a client list that includes, AT&T, Lucent Technologies, BellSouth, Boeing, The Coca-Cola Company, MediaOne, NASA, TRW, Ford, Kimberly-Clark, Southwest Airlines, American Airlines, Northrop Grumman, 3M, NationsBank, Microsoft, PricewaterhouseCoopers, Xerox, and other major organizations throughout Asia, Australia, Europe, North America and South America. Dr Deanna Berg is also co-founder of OUTOVATIONTM, a Singapore-based consulting Firm.
Phone: 415-861-1700 --- E-mail: Speakers@speaking.com

Mark Bergren , Minnesota USA -- 10.0k to 15.0k

Whether you're seeking new and effective ways to improve sales and service, build an energized team, or create a custom comedy event...the best ideas come from Out of the Blue. Staffed with veteran writers, directors and performers, audiences love their sharp, customized sketch comedy, hip and savvy improvisation and game shows that just might answer the question "Who wants to be a Big Brother of a Millionaire Survivor?" Their comedy and entertainment team includes over 20 of the best improvisational actors in the country, singers and dancers (with Broadway credits), and inspiring, entertaining national speakers. Accolades abound from clients such as Walt Disney Entertainment, Kaiser Permanente, Charles Schwab, Paris Las Vegas Hotel and Resort and Pro Staff. Out of the Blue's new book on improvisation and customer service will be published by Hyperion.
Phone: 415-861-1700 --- E-mail: Speakers@speaking.com

Jeff Blackman, J.D., CSP , Illinois USA -- 10.0k to 15.0k

To win BIG, call Jeff Blackman - international speaker, author, success coach, lawyer and broadcaster. Jeff maximizes your performance, productivity and profitability. His customized programs on sales/marketing, negotiations, service, inspiration, leadership and change - help you outdistance competition and reach new levels of unprecedented success!
Phone: 415-861-1700 --- E-mail: Speakers@speaking.com

Bill Blades , Arizona USA -- 5.0k to 10.0k

Bill Blades' programs work! He's a businessman who has done it. Programs loaded with content to quickly maximize performance and re-energize people. With F. Lee Bailey, Bill co-authored the book "Leadership Strategists." on what the top 2% of sales professionals do for effectiveness. Bill also served as Finance Chairman for the Speaker of the House of the U.S. Congress.
Phone: 415-861-1700 --- E-mail: Speakers@speaking.com

Don Blohowiak , New Jersey USA -- 5.0k to 10.0k

Don assists a wide variety of organizations to successfully improve performance and productivity. Don provides customized programs and consulting on: Leadership, Change, Hiring, Creating a Culture of Service, Workplace Effectiveness (including Teamwork), and Priorities Management. Don is the author of six renowned management books which are distributed around the world. Honors include being named "One of the Top 10 Management Books of the Year" by Industry Week, numerous executive endorsements, and translations into Chinese, German, Portuguese, and Hebrew.
Phone: 415-861-1700 --- E-mail: Speakers@speaking.com

John Boe , Ohio USA -- 5.0k to 10.0k

John Boe helps companies recruit, train and motivate top quality people. He delivers high-impact, powerful presentations that both train and motivate his audience. As a renowned professional speaker, sales trainer and management consultant, John understands the ups and downs associated with the sales profession. His entertaining presentation style enthusiastically inspires people to reach their full potential. Participants walk away from John’s training program with effective how-to techniques as well as the desire to put them into action!
Phone: 415-861-1700 --- E-mail: Speakers@speaking.com

Charles Brennan , Pennsylvania USA -- 15.0k to 20.0k

A high-energy confidence builder, Charles Brennan inspires audiences to set aside old habits and to recognize objections as opportunities. Author of the best-selling Sales Questions That Close The Sale and Proactive Customer Service, Brennan helps sales professionals learn to listen more effectively and to ask the questions that identify a customer’s key issues. Based on extensive and ongoing research, he is able to provide innovative and cutting edge concepts to help solve any sales challenge, in his humorous and engaging presentations. Customized to the client’s particular needs and industry, each presentation is designed with real-life scenarios and contains interactive exercises that get results. A nationally-recognized authority on developing client relationships and listening skills with a master’s degree in training and development, Brennan has helped nearly one million professionals and has appeared in leading publications across the country.
Phone: 415-861-1700 --- E-mail: Speakers@speaking.com

Bill Brooks, CSP, CPAE , North Carolina USA -- 10.0k to 15.0k

Bill is the founder and CEO of The Brooks Group, an internationally known sales and business development research, training and consulting firm. He is the author of 14 books including The New Science of Selling and Persuasion: How Smart Companies and Great Salespeople Sell, a 2004 best-seller published by John Wiley & Sons. Bill helps the world’s best companies solve their most critical business development and strategic growth challenges.
Phone: 415-861-1700 --- E-mail: Speakers@speaking.com

Kathy Brown, RN, CSP , Minnesota USA -- 5.0k to 10.0k

Kathy Brown, RN, CSP, brings a dynamic and fun approach to each of her customized presentations. You will be informed, inspired and energized with Kathy's creative learning style. Her background as a communications coordinator, development and training specialist, RN, corporate recruiter, author and business owner brings a wealth of information turned into practical steps for empowered living. Kathy is a popular keynote and seminar speaker using multi-visuals, incorporating music, dance, video and props that make a point. Her book, "Living Happily Ever Laughter... A Guide to Thinking Funny in a Fast Paced World" proves through illustration that laughter IS good for business!
Phone: 415-861-1700 --- E-mail: Speakers@speaking.com

Frank Bucaro, CSP, CPAE , Illinois USA -- 5.0k to 10.0k

Ethics and values are more than "just good business practices " -- they are tools that can: promote growth, build customer loyalty, and empower your organization for long term success! A business owner, author and speaker, Frank Bucaro (CSP, CPAE) brings a unique perspective to client organizations that seek to integrate ethical standards of excellence with solid business practices. In demand as a full time speaker, Frank's presentations illustrate how ethics and values contribute to long term success. His book, "Taking The High Road" -- "How To Succeed Ethically When Others Bend The Rules," offers down-to-earth ideas for tackling difficult decisions.
Phone: 415-861-1700 --- E-mail: Speakers@speaking.com

Jimmy Cabrera, CSP , Texas USA -- 5.0k to 10.0k

Jimmy Cabrera is a dynamic and energetic speaker, riveting his audience's attention through the very last sentence. Every presentation he gives is Jimmy's unique blend of motivation and education. Jimmy learned some tough lessons early in his life. As a Hispanic he was reared in a predominately segregated community. Except for his parents, he always had the feeling that no one cared. The system certainly didn't challenge Jimmy to be expressive and think about setting goals. He experienced steady, bitter rejection and prejudice from a society that labeled him "different." Eventually he realized that although you cannot forget the past and the pain, you can forgive, learn from, stand firm, and move on. Dealing with and overcoming his damaged emotions, Jimmy learned how to turn the negatives he experienced into positive learning experiences.
Phone: 415-861-1700 --- E-mail: Speakers@speaking.com