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You are here: Plan Your Event > Speaker Case Studies
SPEAKER CASE STUDIES

Have you recently been put in charge of finding a keynote speaker for a company, association or university event? Or, are you a seasoned meeting planner that is interested in learning more about your peers' speaker booking experiences? You will find interesting and helpful case studies detailed below from clients who have partnered with Speakers Platform to produce successful corporate, association and university events.


TIP: Free Books
Some speakers will include one of their most popular book titles as free gifts to your audience. Ask your Speakers Platform Account Executive to negotiate a free book deal.


Case Study #1: Leadership Meeting

One of the Nation's leading credit card companies called Speakers Platform wanting speakers for a leadership event. They needed 3 speakers to do 2 presentations each, within a tight budget. So, all three speakers needed to reside within the event location's state and negotiations needed to be discussed.

Their agent tracked down and located three ideal candidates: Nikki Stone, Mike Schlappi and Henry Marsh. The event was cancelled for over a year, but their Speakers Platform agent periodically kept the client updated on the speakers' availability; and once the client was able to hold their event, facilitated a smooth booking process. After the event, the client commented:

    "Our event was what I would call 'over the top'... The survey results were at 92% very favorable. The speakers formed such a good relationship with myself and others at the conference. I am confident we will bring them back to do more. I will contact you when we are in need of additional services."

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    Case Study #2: Company-Wide Awards Banquet

    A convenience store client, with 83 locations throughout New England, was looking for a guest speaker for an awards banquet they were holding for 400 employees. They initially contacted Speakers Platform by email. The client expressed an interest in speaker Randy Snow (pictured at right) as they were doing an Olympic Theme for the event: "Goin' for the Gold."

    Budget and the event details were discussed in depth by phone. Although almost certain that they were going to go with Randy, the client asked for additional speaker recommendations from their Speakers Platform agent. David Miln Smith, Barb Bartlein, and Mark Therrien, all excellent motivational speakers, were also suggested as possible keynoters. Videos and printed materials were sent out on all speakers by DHL express shipping. The speakers were contacted to confirm availability and pricing.

    The client reviewed the informational materials and videos, and ultimately decided to go with Randy Snow -- he was the perfect fit for their Olympic theme. His customized topic was "Compete, Don't Compare." A contract detailing the terms of the agreement, cancellation clauses and event details were sent to both the client and Randy. Randy Snow is the only athlete in history to compete in three different Paralympic Games in three different sports and win medals in each sport. Because of achievements, Randy received the Paralympic torch from President Clinton in Washington for the Atlanta Paralympic Games in 1996. He has excited audiences across the country with the stories of his devastating accident, recovery, and determination to "compete with ourselves." His electrifying presentation leaves audiences stimulated and touches every individual with renewed energy to soar to their individual goals.

    The Speakers Platform account agent handled all logistical details and special requests, including obtaining accomplishment sheets to be placed on each table at the Awards Ceremony for audience members to familiarize themselves with Randy's inspiring life.

    The event day came, and Randy was extremely well-received by the audience. According to Tom Hart, Chief Operating Offficer of the client company, "Randy was great. Highest rated speaker ever."

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    Case Study #4: Technology and Leadership Meeting

    A Program Manager for the US Department of Labor contacted Speakers Platform looking for an expert speaker to address approximately 250 nontechnical federal executives from fourteen different agencies on the topic of technology and its impact on government workers and leadership. The speaker needed to be an authority on technology but also illustrate technologies effect on leadership principles.

    The Program Manager had identified six speakers she was interested in reviewing while browsing the Speakers Platform / Prometheon.com Web site. Her Speakers Platform agent interviewed each of the six speakers from which three became candidates based on the event needs. Promotional materials and videos for the three speakers were sent overnight to the client.

    Upon review, the client decided that she was primarily interested in one of the candidates. A conference call was scheduled between that speaker and the client and references from other government agencies the speaker had presented for were provided. Following the conference call and reference checks a date was settled upon and the event was booked.

    Mary Boone (pictured at right), an expert on Leadership and Technology, gave an excellent 3-hour presentation entitled, "Managing Interactively". Following the presentation Mary graciously signed copies of her recently published book, Managing Interactively. The event was a tremendous success and the meeting planner commented that the event generated so much positive feedback that they were going to make the event an annual occurrence.

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    Case Study #5: County School District Customer Service Training

    A local County School District needed customer service training for their administrators. One group would be building level principals, and the other group would be central office administrators. The specific topics they wanted someone to cover included:
    • Making time for people and helping them feel that their complaint is important. Not undermining complaints with body language or other messages that say "I'd rather be any place but here."
    • Creating a service oriented leadership.
    • Establishing a relationship with students and parents and being able to utilize this stronger relationship when a student gets into trouble or has a problem.
    • Customer service as a "hidden curriculum" within our schools.
    • Ignoring titles or positions - not having a "power trip" when dealing with others by ordering instead of by consensus.
    • The importance of returning phone calls and making appointments so that problems are resolved.
    • Understanding that good or bad customer service can make or break someone's day.
    • Coaching secretaries and other front office people on greeting guests who arrive. Many parents are intimidated by having to come to their child's school. Bad customer service during one visit can prevent a parent from participating fully in his/her child's education.

    Using the above topics as an outline and the requirement that the speaker be someone local, Speakers Platform was able to locate Tom Doane. Tom is an excellent customer service trainer who has worked with school administrators and was within driving distance of the client.

    Tom gave a fully customized, one day customer service training that met all the clients specific topic requirements and more! The client was very pleased and are now considering bringing Tom back for general office staff training.

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